Crystal Johnson
Beldenville,WI
Summary
Dynamic professional with extensive experience at Walmart, excelling in customer service and employee training. Proven ability in visual merchandising and inventory control, driving sales through effective product displays. Recognized for attention to detail and problem-solving skills, ensuring high-quality standards and operational efficiency in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Accessories Team Member
Homemaker's
Urbandale, IA
07.2021 - 07.2024
- Replenished accessories on shelves according to store policies and guidelines.
- Assisted in the development of visual displays and merchandising plans.
- Performed inventory control procedures such as cycle counts, stock checks.
- Processed product by printing labels, labeling, and inspecting the product for the sales floor.
- Cleaned shelves, counters and tables to maintain organized store.
- Created attractive displays pairing products and accessories to drive sales.
- Operated manual and electric pallet jacks and lifts for material handling.
Warehouse Shipper
Bay 15 True Value
Cambridge, MN
06.2020 - 06.2021
- Packed and shipped orders accurately and efficiently.
- Assisted in cycle counts to ensure accuracy of inventory records.
- Reported any discrepancies or damages to the appropriate personnel.
- Ensured quality control standards were met for all outgoing packages.
- Shrink-wrap and label the product with barcodes and expiration dates.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Packed, sealed or affixed postage to prepare materials for shipping.
Wire Harness Assembler
Park Manufacturing Corp.
Cambridge, MN
11.2018 - 06.2020
- Assemble wires, cables, terminals and connectors according to specifications using hand tools such as crimpers, cutters, strippers and pliers.
- Test assembled wire harnesses for proper operation with test equipment such as multimeters.
- Identifying potential issues that could impact product quality or delivery dates.
- Working closely with other team members to ensure timely completion of projects.
- Soldering connections when necessary.
- Label completed assemblies in accordance with customer or industry standards.
- Read and interpret engineering drawings, blueprints, schematics and wiring diagrams to determine wire harness assembly requirements.
- Troubleshooting wiring problems during assembly process.
- Inspecting finished assemblies for accuracy and quality assurance purposes.
- Assembled and completed products according to production schedules.
- Recorded and reported product damages and malfunctions for supervisor review.
Support Manager
Walmart
Cambridge, MN
01.2014 - 10.2018
- Developed strategies for handling difficult situations encountered during interactions with customers.
- Trained new employees on company policies and procedures related to customer service.
- Handled escalated calls from customers requiring additional assistance or specialized knowledge.
- Evaluated employee performance against established objectives and standards.
- Managed multiple projects simultaneously while maintaining high standards of quality control.
- Delegated work to staff, setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Managed and trained cashiers on proper cash handling procedures.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Loaded and unloaded materials onto pallets safely and securely using the cherry picker lift, electric pallet jack, and forklift.
- Operated equipment and machinery according to safety guidelines.
Education
High School Diploma -
Braham Area High School
Braham, MN05-2013
Skills
- Visual merchandising
- Inventory control
- Product labeling
- Stock replenishment
- Customer service
- Sales support
- Problem solving
- Employee training
- Attention to detail
Timeline
Accessories Team Member
Homemaker's
07.2021 - 07.2024
Warehouse Shipper
Bay 15 True Value
06.2020 - 06.2021
Wire Harness Assembler
Park Manufacturing Corp.
11.2018 - 06.2020
Support Manager
Walmart
01.2014 - 10.2018
High School Diploma -
Braham Area High School
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