Work History

Crystal Jones



Qualified Test Engineer proven to implement and maintain effective methods of system testing and troubleshooting to ensure that only the best is released to a customer. Technically-savvy and skilled at quickly learning new concepts, software and equipment. Collaborative team player with excellent communication and interpersonal talents.


years of professional experience

Work History

QA Inspector

Varex Imaging
2023.02 - 2024.03
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Facilitated open communication between production staff and quality assurance teams to foster a collaborative work environment focused on achieving common goals.
  • Repaired faults, reassembled products, and completed additional tests.
  • Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
  • Followed safety protocols while handling hazardous materials.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Organized and detail-oriented with a strong work ethic.

QA Developer

2017.10 - 2021.02
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Evaluated emerging trends in QA best practices, incorporating relevant innovations into existing processes where appropriate.
  • Designed, executed and maintained automated test scripts for in-project deployment.
  • Fixed identified issues to improve workflows.
  • Increased product reliability through rigorous regression testing and continuous integration processes.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Built automated test scripts to handle repetitive software testing work.
  • Optimized resource allocation by developing reusable test artifacts that reduced duplication of effort across multiple projects.
  • Advised developers on problems with databases, performance and other issues.

Test Automation Engineer

2015.12 - 2017.10
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Increased efficiency of regression testing through the implementation of continuous integration pipelines.
  • Improved software quality by designing and implementing automated testing solutions.
  • Conducted root cause analysis on recurring issues, leading to long-term resolutions that improved overall system stability.
  • Participated in test automation code review meetings and provided input on colleagues' coding efforts.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed and maintained courteous and effective working relationships.

QA Engineer

Inthinc Technology Solutions
2010.11 - 2015.11
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Assisted project managers in estimating resource requirements and timelines for QA efforts, ensuring alignment with project deadlines.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Reported on non-compliance issues and other negative factors discovered during production.
  • Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
  • Enhanced team collaboration by actively participating in Agile/Scrum meetings, providing valuable insights on quality assurance aspects.
  • Contributed to successful product launches through meticulous end-to-end testing of applications.
  • Worked effectively in fast-paced environments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Self-motivated, with a strong sense of personal responsibility.


Bachelor of Science - Computer Science

Westminster College, Salt Lake City, UT


  • Strong Problem Solver
  • Self-starter and Team Player
  • Cross-platform testing
  • Complex Problem-Solving
  • Scrum Methodology
  • Test Plans and Test Methodologies


QA Inspector - Varex Imaging
2023.02 - 2024.03
QA Developer - Geomni
2017.10 - 2021.02
Test Automation Engineer - Xactware
2015.12 - 2017.10
QA Engineer - Inthinc Technology Solutions
2010.11 - 2015.11
Westminster College - Bachelor of Science, Computer Science
Crystal Jones