Crystal Jones
Pine City,MN
Summary
Dedicated paraprofessional with strong skills in effective communication and behavior management. Committed to fostering positive environments for diverse learners and supporting special needs students.
Compassionate professional with experience in educational support and home health care. Skilled in client relationship building and individualized education plans, ready to enhance student engagement and promote mental health awareness in classroom settings.
Overview
11
11
years of professional experience
Work History
Paraprofessional
ISD 2165
09.2023 - Current
- Supported classroom activities to enhance student learning and engagement.
- Assisted teachers in implementing individualized education plans for diverse learners.
- Monitored student behavior, ensuring a positive and productive classroom environment.
- Collaborated with educational staff to develop instructional materials and resources.
Home Health Aide
All About Caring
08.2021 - 04.2022
- Provided personal care and assistance with daily living activities for clients in home settings.
- Monitored patients' health status, reporting changes to healthcare professionals promptly.
- Assisted clients with mobility and transportation to medical appointments and community activities.
- Developed and maintained positive relationships with clients, fostering trust and communication.
Recovery Specialist
Meadow Creek
02.2019 - 05.2020
- Collaborated with multidisciplinary teams to develop tailored recovery plans for clients.
- Conducted assessments to identify client needs and track progress towards recovery goals.
- Facilitated support groups, enhancing peer interactions and fostering community engagement.
- Developed training materials for staff on best practices in recovery-oriented care.
- Provided crisis intervention and conflict resolution, ensuring immediate support for clients.
- Drove clients to appointments
- Picked up new clients
Sales Associate
Verizon Wireless
03.2018 - 08.2018
- Developed strong product knowledge to effectively assist customers with service inquiries.
- Demonstrated exceptional communication skills while resolving customer issues and concerns.
- Collaborated with team members to achieve sales targets and improve overall performance.
- Trained new associates on company policies, procedures, and best practices for customer engagement.
- Helped customers upgrade phones
- change phone plans
DSP
RSI
01.2016 - 09.2016
- Provided personalized care and support to individuals with disabilities, fostering independence and dignity.
- Assisted clients in daily living activities, enhancing overall quality of life.
- Developed individualized service plans in collaboration with multidisciplinary teams to address client needs.
- Implemented behavior intervention strategies, promoting positive behavioral changes and skill development.
Education
GED -
Hinckley Finlayson High School
Hinckley, MNSkills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Special education support
- Calm and patient demeanor
- Mental health awareness
- Boundary setting
- Peer support
- Documentation
- Client relationship building
Timeline
Paraprofessional
ISD 2165
09.2023 - Current
Home Health Aide
All About Caring
08.2021 - 04.2022
Recovery Specialist
Meadow Creek
02.2019 - 05.2020
Sales Associate
Verizon Wireless
03.2018 - 08.2018
DSP
RSI
01.2016 - 09.2016
GED -
Hinckley Finlayson High School