Crystal Knowles
Portland,OR
Summary
Detail-oriented and organized administrative coordinator with a strong background in healthcare management and patient care. Currently pursuing a Bachelor's in Biomedical Sciences, with experience in care management, referral coordination, and patient scheduling. Demonstrated ability to liaise effectively with healthcare providers and ensure smooth operations in medical settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Coordinator/Care Management
Providence St. Vincent Medical Center
07.2023 - Current
- Worked with healthcare providers, insurance companies, and other stakeholders to facilitate patient care
- Assisting in the organization and implementation of care management programs and initiatives.
- Entered data, generated reports, and produced tracking documents.
Infusion Scheduler/Referral Coordinator
Hillsboro Medical Center
07.2022 - 07.2024
- Scheduled appointments for oncology and community patients
- Assists in coordinating orders from multiple doctors' offices
- Creating referrals and starting prior authorizations
- Provides administrative support to Physicians and oncology RNs as needed.
Desk Operations Specialist
Mayo Clinic
05.2021 - 06.2022
- Anticipate and respond to patient needs and the requests of the health care team
- Take and record vital signs, blood pressure, temperature, pulse, respiration, weight, and check for pain level.
- Facilitated effective communication between front office personnel, back office staff, and technology teams, promoting cohesive teamwork across departments.
Education
Bachelor of Science - Biomedical Sciences
Arizona State University
Phoenix, AZ01.2025
Associate of Science -
Columbia Basin College
Richland, WA06.2020
Skills
- Data Entry
- Office Administration
- Time Management
- File Organization
- Document Management
- Microsoft Excel
Certification
- BLS
- Arizona Fingerprint Card
References
Upon Request
Timeline
Administrative Coordinator/Care Management
Providence St. Vincent Medical Center
07.2023 - Current
Infusion Scheduler/Referral Coordinator
Hillsboro Medical Center
07.2022 - 07.2024
Desk Operations Specialist
Mayo Clinic
05.2021 - 06.2022
Bachelor of Science - Biomedical Sciences
Arizona State University
Associate of Science -
Columbia Basin College
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