Crystal Komro
Mondovi,WI
Summary
Accomplished HR Manager with over 10 years of experience in project management, talent acquisition, employee relations, and compliance. Adept at developing and implementing HR policies/programs aligned with business objectives. Proven success in building high-performing teams, driving engagement, and creating positive employee experiences. Exceptional communicator skilled in conflict resolution and change management. Seeking a challenging opportunity to leverage expertise in a dynamic organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resource Manager II
Donaldson Company Inc.
08.2022 - Current
- Develop and implement HR strategies and initiatives aligned with the overall business strategy
- Manage the recruitment and selection process, including job postings, screening, interviewing, and onboarding
- Oversee and manage a performance appraisal system
- Assess training needs to apply and monitor training programs
- Support current and future business needs through development, engagement, motivation and preservation of human capital
- Bridge management and employee relations by addressing demands, grievances, or other issues
- Manage and resolve complex employee relations issues; conduct effective, thorough, and objective investigations
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance
Senior HR & Training Manager
Fleet Farm
08.2021 - 08.2022
- Oversee HR operations across 7 locations, and approximately 1200 employees, ensuring consistency and alignment with corporate HR policies and procedures
- Conducted site location audits
- Developed and implemented HR strategies that supported business objectives and drove employee engagement and performance
- Provided guidance and support for site HR teams on employee relations issues, performance management, and conflict resolution
- Monitored and analyzed HR metrics to identify trends and areas for improvement, and implement action plans to address identified issues
- Conduct regular site visits to ensure HR practices were being followed and to provide support to local HR teams
- Collaborate with regional leadership to identify and address workforce planning needs including succession planning and talent management
- Maintained company compliance with local, state and federal laws in addition to established regulation standards.
Human Resource and Training Manager
Fleet Farm
08.2018 - 08.2021
- Managed the full recruitment lifecycle, including job postings, screening, interviewing and onboarding
- Oversee employee relations, addressing grievances, conflicts, and disciplinary actions to maintain a positive work environment
- Executed performance management systems, including appraisals, feedback mechanisms, and development plans
- Conducted needs assessments to identify training requirements and develop tailored training programs to enhance employee skills and knowledge
- Coordinate and deliver training sessions, and workshops on various topics, including leadership, compliance and technical skills for over 200 employees each year
- Foster a culture of continuous learning and development, encouraging employees to purse professional growth opportunities/ Provided coaching and mentorship to HR and training staff, promoting professional development and growth within the team
Human Resource Generalist
Rock Creek Interiors
05.2011 - 09.2018
- Administer day-to-day HR operations, including employee relations, recruitment, onboarding, an offboarding processes
- Served as first point of contact for employees regarding HR policies and procedures, and benefit inquiries
- Assisted in the development of HR policies and implementation of HR policies and procedures to ensure compliance with Federal, State, and local employment laws
- Managed employee records and maintained accurate and confidential personnel files
- Conducted exit interviews and analyzed feedback to identify trends and areas for improvement helping reduce turnover by 20%
- Participated in HR projects and initiatives, such as employee engagement programs, diversity and inclusion efforts, and organizational development activities
Education
Associate of Science - Human Resources Management
Chippewa Valley Technical College
Eau Claire, WI12.2015
Skills
- Recruitment and Talent Acquisition
- Strategic HR Planning
- Employee Relations and Conflict Resolution
- Performance and Talent Management
- Training and Development
- Organizational Development
- HR Policy Development
- HR Metrics and Data Analysis
- Leadership and Team Management
- UKG, Workday, Oracle, Excel, Microsoft
- Communications and Interpersonal Skills
- Change Management
Certification
SHRM-CP: Current
Timeline
Human Resource Manager II
Donaldson Company Inc.
08.2022 - Current
Senior HR & Training Manager
Fleet Farm
08.2021 - 08.2022
Human Resource and Training Manager
Fleet Farm
08.2018 - 08.2021
Human Resource Generalist
Rock Creek Interiors
05.2011 - 09.2018
SHRM-CP: Current
Associate of Science - Human Resources Management
Chippewa Valley Technical College
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