Crystal Koons
Woodbridge,VA
Summary
Highly-skilled phlebotomist with 23 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
20
20
years of professional experience
Work History
Certified Phlebotomist Technician
Decypher Technologies
03.2024 - Current
- Improved patient satisfaction by providing efficient and accurate blood draws in a timely manner.
- Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
- Streamlined the phlebotomy process for faster turnaround times, resulting in better patient care.
- Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
- Ensured optimal specimen quality by adhering to strict venipuncture techniques and handling procedures.
- Maintained a safe work environment by consistently following infection control and safety protocols.
- Assisted in training new phlebotomists, leading to increased staff proficiency and overall team performance.
- Collaborated with healthcare professionals to ensure patients received appropriate care during blood collection procedures.
- Increased patient comfort during blood draws by utilizing effective communication skills and gentle techniques.
- Contributed to a positive workplace culture through teamwork, professionalism, and a strong work ethic.
- Elevated patient experience by addressing concerns or questions related to the phlebotomy process with patience and understanding.
- Provided compassionate support to anxious or nervous patients, creating a more comfortable environment for blood draws.
lead phlebotomy
Quest diagnostics
10.2022 - Current
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture
- Follow infection-control and safety prodcedures in carying out daily phlebotomy functions
- Obtain verbal and written orders from doctors in the clinic
- Posse’s excellent patient related skills- known for having a gentle touch the ability to alleviate patient anxieties
- Participates in educational training activities to acquire new skills and maintain current proficiency
- Accepts that overnight travel may require
- Obtain weekly metrics and work on areas that need some work.
Phlebotomy
LabCorp
12.2021 - 10.2022
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions
- Obtain verbal and written orders from doctors in the clinic
- Possess excellent patient-related skills-known for having a gentle touch and the ability to alleviate patient anxieties
- Provides other duties as require or assigned.
Pre-analytical Specialist
Geisinger Medical Center
01.2017 - 12.2021
- Provides timely analysis and resolution of technical problems
- Collaborates with specialty specific technical specialist at other lab locations to assure standard system-wide
- Expresses thought and ideas in a manner that builds credible relationships that facilitate trust, respect and productive activity
- Provides orientation to all new employees and identifies training needs and ensures that employees receive regular in-service training
- Participates in educational/training activities to acquire new skills and maintain current proficiency
- Accepts that overnight travel may be required
- Performs other duties as required or assigned
- Provides adequate level of supervision including direct observation of patient preparation, specimen collection, transport, specimen handling, processing and reporting results as appropriate
- Expresses thought and ideas in a manner that builds credible relationships that facilitate trust, respect, and productive activity
- Receptive to new ideas and challenges and works to implement system focused process improvement
- Shares information with others and possesses good presentation and writing skills
- Performs a changing environment utilizing independent thinking, handling focused solutions
- Effectively leads others through change
- Manages personnel and schedules
- Adjusts as needed
- Update policies when needed
- Performs EKG on patients
- Gave Flu shots to hospital employees
- Obtained vitals on patients.
PHELBOTOMIST (PRECEPTOR)
GEISINGER MEDICAL CENTER
06.2004 - 01.2017
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions
- Prepare blood-collection equipment, draw blood, and safety store and prepare for transport
- Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collection blood specimens
- Supervise phlebotomy students
- Supervise the other lab techs
- Train new staff in the lab
- Train nursing staff
- Performs EKG on patients
- Vitals on patients
- Gave Flu shots at the Flu clinics.
Education
BA of Science - Healthcare Administration/Management
Peirce College
05.2017
Associate in Business - Administrative Medical Assistant
McCann School of Business and Technology
04.2004
Skills
- EPIC
- SUNQUEST
- BEAKER/ROVER
- TOUCH
- PERFORMS THE FUNCTIONS OF PHLEBOTOMY
- BUILDS CREDIBLE RELATIONSHIPS THAT FACILITATES TRUST
- PROVIDES ORIENTATION TO NEW EMPLOYEES
- BLOOD COLLECTION AND HANDLING SAFELY
- MEDICAL RECORD REVIEW
- PATIENT AND DONOR CARE
- DO EMPLOYEE SCHEDULES
- PERFORM AUDITS AND COMPETENCIES
- WORKDAY
- HUMANITY
- Genius
Timeline
Certified Phlebotomist Technician
Decypher Technologies
03.2024 - Current
lead phlebotomy
Quest diagnostics
10.2022 - Current
Phlebotomy
LabCorp
12.2021 - 10.2022
Pre-analytical Specialist
Geisinger Medical Center
01.2017 - 12.2021
PHELBOTOMIST (PRECEPTOR)
GEISINGER MEDICAL CENTER
06.2004 - 01.2017
BA of Science - Healthcare Administration/Management
Peirce College
Associate in Business - Administrative Medical Assistant
McCann School of Business and Technology
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