Crystal Le
La Jolla,CA
Summary
Dynamic leader with proven expertise in team leadership and workflow optimization. Excelled in customer service and cash management, driving satisfaction and efficiency. Successful in skills training and member communication, achieving significant improvements within operations.
Overview
2
2
years of professional experience
Work History
Club Vice President
Fashion And Design Club
08.2022 - 06.2023
- Collaborated closely with Club President to oversee the weekly planning of club meetings, activities, and external events for existing members.
- Oversaw Logistic Chair's maintenance of accurate records of all club proceedings, including meeting minutes, financial transactions, membership data, event calendar.
- Communicated consistently with board members to timely resolve conflicts and maintain good working environment.
- Solicited feedback from club members to meet demands and increase satisfaction.
- Raised awareness of local charities by hosting fundraisers.
Cashier Manager
Bambu Desserts & Drinks - San Jose
02.2022 - 07.2023
- Resolved customer complaints quickly to maintain customer satisfaction.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Taught proper procedures and strategies for success to new employees.
- Efficiently fulfilled customer orders of desserts and drinks.
English Tutor
425 Tutoring
01.2021 - 06.2021
- Enhanced fifth grade students' reading, writing, and speaking skills by implementing interactive and engaging online lesson plans.
- Developed personalized tutoring sessions based on each student's level and progress.
Shadowing Student
Global Pre Med
07.2022 - 08.2022
- Observed general surgeons and emergency room nurses working in a public hospital setting. .
Education
Blair Academy
Blairstown, NJNewport High School
Newport, WAPiedmont Hills High School
San Jose, CA05.2023
Bachelor of Arts - International Studies - Economics
University of California - San Diego
La Jolla, CA06.2027
Skills
- Team Leadership and Collaboration
- Decision-Making
- Assignment Delegation
- Issue Resolution
- Workflow Optimization
- Customer Service
- Cash handling and management
- Staff Training
- Fundraising
- Membership Growth
- Budget Oversight
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Club Vice President
Fashion And Design Club
08.2022 - 06.2023
Shadowing Student
Global Pre Med
07.2022 - 08.2022
Cashier Manager
Bambu Desserts & Drinks - San Jose
02.2022 - 07.2023
English Tutor
425 Tutoring
01.2021 - 06.2021
Blair Academy
Newport High School
Piedmont Hills High School
Bachelor of Arts - International Studies - Economics
University of California - San Diego