Crystal Le
New Port Richey
Summary
Dedicated server and bartender with a proven track record in customer service. Expertise in beverage preparation, cash handling, and health regulations compliance ensures exceptional guest experiences. Dynamic barista shift supervisor with experience in leading teams to deliver outstanding service. Skilled in training staff, managing inventory, and ensuring compliance with health standards. Committed to enhancing customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Stonewater Tavern
Lutz
11.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Processed orders accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area and tables.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Prepared a variety of cocktails and beverages following standard recipes.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Assisted in setting up the bar for service shift.
Barista Shift Supervisor
KiwiCup Coffee
New Port Richey
05.2022 - 10.2024
- Supervised barista team during peak hours to ensure efficient service.
- Trained new staff on coffee preparation and customer service techniques.
- Managed inventory levels and placed orders for coffee supplies and equipment.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
- Ensured compliance with health department regulations related to food handling practices.
Birthday Part Host
Astro Skate
Tarpon Springs
07.2020 - 03.2022
- Maintained a clean and safe environment throughout the party duration.
- Provided excellent customer service to enhance guest satisfaction and experience.
- Provided food, beverages, and cake for all attendees.
- Planned and organized party activities based on participant preferences and requests.
- Facilitated efficient clean-up of event space before departure.
Education
Associate of Science - Nursing
SPC
St. Petersburg, FL05-2027
High School Diploma -
Anclote Highschool
Holiday, FL06-2022
Skills
- Customer service
- Team leadership
- Health regulations compliance
- Beverage preparation
- Dining customer service
- Positive and professional
- Cash handling
- POS operation
- Fluent in Vietnamese
Languages
Vietnamese
Native/ Bilingual
Timeline
Server/Bartender
Stonewater Tavern
11.2024 - Current
Barista Shift Supervisor
KiwiCup Coffee
05.2022 - 10.2024
Birthday Part Host
Astro Skate
07.2020 - 03.2022
Associate of Science - Nursing
SPC
High School Diploma -
Anclote Highschool