Open To Work
Crystal Le Blanc
Fort Lauderdale,FL
Work Preference
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Revenue Audit Clerk III
Coconut Creek Casino
08.2022 - 02.2026
- Conducting financial audits and documenting and reporting findings. Assisting in the preparation of operating reports based on figures obtained from within assigned revenue centers and other accounting areas. Handles moderately complex issues and problems. Refers more complex issues to higher-level staff. May provide leadership, coaching, and/or mentoring to subordinate group. Also works with Accounts payable with assembling and reviewing vendor invoices, purchase orders, receiving documents and other information for payment. Inputs accounts payable invoices into Statton Warren system.
Supervisor
Isle Casino Racing Pompano Park
10.2017 - 08.2022
- Supervised daily operations, ensuring compliance with safety and regulatory standards.
- Trained and mentored staff, enhancing team performance and service quality.
- Coordinated scheduling and staffing, optimizing workforce efficiency during peak hours.
- Managed inventory control systems, facilitating accurate tracking of supplies and equipment.
- Resolved customer inquiries and complaints, fostering positive guest experiences.
- Developed training programs for new hires, promoting skill development and onboarding efficiency.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Mutuel Specialist
Isle Casino Racing Pompano Park
07.2010 - 10.2017
- Followed all company policies and procedures to deliver quality work.
- Resolved customer inquiries and issues, enhancing overall satisfaction levels.
- Trained new clerks on operational processes, enhancing team performance and efficiency.
- Developed and implemented improved workflow strategies for cash handling operations.
- Conducted regular audits of cash drawers to ensure compliance with organizational standards.
- Ensured the safe storage of large sums of cash by adhering to strict security protocols, mitigating risks associated with theft or loss of company assets.
- Maintained high levels of accuracy and attention to detail, minimizing errors in daily cash reconciliations.
NRT Technician
Isle Casino Racing Pompano Park
01.2008 - 07.2010
- Resolved customer issues promptly, utilizing strong problem-solving skills to maintain trust and confidence in services.
- Reduced downtime by performing regular preventive maintenance on AJM machines.
- Ensured accurate cash handling through diligent balancing and reconciliation procedures.
- Maintained high levels of security by promptly reporting suspicious activities to supervisors.
Education
Associates of Science - Accounting Technology
Miami Dade College
Miami, FLGraphic Communications/General -
Eli Whitney Regional Vocational
Hamden, CT06.1992
Skills
- Communication skills
- Money handling
- Microsoft Word, Excel and Outlook
- Team Leader
- Organization Skills
- Problem solving
- Ethics awareness
- Auditing procedures
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Revenue Audit Clerk III
Coconut Creek Casino
08.2022 - 02.2026
Supervisor
Isle Casino Racing Pompano Park
10.2017 - 08.2022
Mutuel Specialist
Isle Casino Racing Pompano Park
07.2010 - 10.2017
NRT Technician
Isle Casino Racing Pompano Park
01.2008 - 07.2010
Associates of Science - Accounting Technology
Miami Dade College
Graphic Communications/General -
Eli Whitney Regional Vocational