Crystal Lilly
Brooklyn,NY
Summary
Results-driven sales professional with a proven track record of exceeding targets and driving growth in the beverage industry. Currently excelling as a Key Account Manager, I leverage strong communication, negotiation, and strategy skills to build long-lasting client relationships and drive sales. Experienced in developing and implementing sales strategies, managing key accounts, and analyzing market trends to maximize revenue. Adept at identifying new business opportunities and consistently delivering exceptional service. Detail-oriented, adaptable, and highly motivated to contribute to a dynamic sales team.
Overview
12
12
years of professional experience
Work History
Key Account Manager
Sorel Hibiscus Liqueur
09.2022 - Current
- Successfully added and onboarded over 100 new accounts since joining Sorrel Hibiscus Liqueur
- Manage and grow relationships with key accounts, ensuring client satisfaction and driving brand loyalty
- Develop and implement innovative sales strategies to exceed revenue and market share objectives
- Built strong rapport with clients through exceptional interpersonal skills, contributing to repeat business
- Create compelling marketing materials to support sales initiatives and advertise events along with managing social media platforms
- Coordinate events and tastings, including managing inventory, staffing, scheduling, and overseeing event execution to ensure success
- Analyze market trends and customer data to identify opportunities for growth and brand positioning
- Consistently achieve sales targets, contributing to the company's overall success
Event Coordinator - Owner
Lilly Consultants
01.2013 - 10.2024
- Planned and executed corporate and social events, including brand launches, trade shows, and client events
- Events scaled up to 500 international attendees, budgets reaching as high as $40,000
- Coordinated logistics, vendor relationships, and budgets to deliver seamless, high-impact experiences
- Designed event marketing materials and promotional assets to enhance visibility and engagement
- Utilized creative problem-solving to address last-minute challenges and ensure successful event outcomes
Travel Advisor
FORA
01.2022 - 10.2024
- Coordinated travel plans for clients, including booking hotels, flights, and other travel necessities
- Customized itineraries to meet client preferences, budgets, and schedules
- Collaborated with vendors and service providers to ensure seamless travel experiences
- Maintained up-to-date knowledge of travel trends, destinations, and hospitality services to offer tailored recommendations
Digital Court Reporter
Veritext
12.2020 - 09.2022
- Recognized in the monthly report for being the fastest learner and delivering exceptional accuracy in performance
- Captured and transcribed legal proceedings with precision, maintaining accurate and confidential records
- Coordinated with attorneys, judges, and court personnel to ensure seamless operations showcasing exceptional attention to detail and focus under pressure
- Notarized and swore in witnesses
- Ensuring equipment functioned properly and post-trial scripts were transferred correctly and on time
Education
Bachelor of Education -
USILACS
01.2021
Skills
- Account Management & Client Relations
- Sales Strategy Development & Execution
- Revenue Growth & Market Expansion
- Negotiation & Closing Sales
- Social Media Marketing & Brand Positioning
- Data Analysis & Market Trend Insights
- Marketing Material Design & Execution
- Proficient in Microsoft Office, Excel, Canva, Zoom, Slack
Languages
Spanish
American Sign Language
Timeline
Key Account Manager
Sorel Hibiscus Liqueur
09.2022 - Current
Travel Advisor
FORA
01.2022 - 10.2024
Digital Court Reporter
Veritext
12.2020 - 09.2022
Event Coordinator - Owner
Lilly Consultants
01.2013 - 10.2024
Bachelor of Education -
USILACS
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