Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Linn

Virginia,MN

Summary

Adept Senior Claims Processor with a proven track record at BCBSMN, showcasing expertise in claims processing and ICD-10 coding alongside exceptional communication skills. Excelled in evaluating claims with precision, leveraging critical thinking to solve complex issues, and mentoring teams for optimal performance. Achieved significant efficiency improvements, demonstrating a commitment to quality and HIPAA compliance.

Overview

14
14
years of professional experience

Work History

Senior Claims Processor

BCBSMN
03.2018 - Current
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Evaluated claims for correctness, thoroughness, and adherence to company standards.
  • Managed workload and priorities to meet claims processing meet deadlines.
  • Applied superior problem-solving techniques for prompt and precise claim assessments.
  • Teamed up with different departments to handle intricate claim problems efficiently.
  • Maintained strict confidentiality when dealing with sensitive information about patients'' medical histories or personal details.
  • Utilized specialized software to process incoming claims, enter data and generate reports.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.

DSP

RSI
12.2010 - 03.2018
  • Demonstrated high level of personal responsibility.
  • Maintained productivity in fast-paced settings.
  • Effectively operated solo while also thriving in collaborative environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

AAS And AA - Human Services

Mesabi Community College
Virginia, MN
08.2003

Skills

  • Strong communication skills
  • Critical thinking
  • HIPAA compliance
  • ICD-10 coding
  • Training and mentoring
  • Claims processing expertise
  • Medical billing
  • Claims adjudication experience
  • Claims

Timeline

Senior Claims Processor

BCBSMN
03.2018 - Current

DSP

RSI
12.2010 - 03.2018

AAS And AA - Human Services

Mesabi Community College
Crystal Linn