Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Lomax

Minot,ND

Summary

Dedicated salon professional with a history of meeting goals utilizing consistent, organized and up to date practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance customer experience.

Business Owner experienced in operations management and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Overview

18
18
years of professional experience

Work History

Salon Owner/Operator

Salon Revive
04.2014 - Current
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained clean, organized, and welcoming environment for clients.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Hairstylist

Solitude Salon And Day Spa
03.2008 - 03.2014
  • Consistently maintained cleanliness of workspace, ensuring a safe and welcoming environment for clients.
  • Built loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Successfully managed high volume of clients during peak hours while maintaining a calm and efficient demeanor.

Instructor

Headquaters Academy Of Hair Design
02.2008 - 05.2010
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with students and identified any problems.
  • Boosted student performance by providing individualized support and feedback.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles.
  • Promoted classroom safety, collaboration, and best practices.

Hairstylist

Regis Hair Salon
03.2006 - 03.2008
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.

Education

Cosmetology Degree - Cosmetology

The Headquarters Academy of Hair Design
Minot, ND
09.2005

Skills

  • All types of haircare
  • Skin care knowledge
  • Hair removal techniques
  • Industry trend awareness
  • Appointment Scheduling
  • Customer Service
  • Business Management
  • Client Account Management

Timeline

Salon Owner/Operator

Salon Revive
04.2014 - Current

Hairstylist

Solitude Salon And Day Spa
03.2008 - 03.2014

Instructor

Headquaters Academy Of Hair Design
02.2008 - 05.2010

Hairstylist

Regis Hair Salon
03.2006 - 03.2008

Cosmetology Degree - Cosmetology

The Headquarters Academy of Hair Design

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Crystal Lomax