Crystal Machelle Barton
Glen Daniel
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Correctional Counselor
Southern Regional Jail & Correctional Facility
Beaver, WV
11.2025 - Current
- Counsels inmates to facilitate inmates' treatment and identify disturbed and/or potentially suicidal inmates.
- Corresponds with circuit courts, review boards, mental health centers, parole officers, attorneys and other agencies to supply information, to consult with specialists or to seek assistance with an inmate's treatment or release.
- Attends meetings, training sessions and some workshops.
- May conduct disposition hearings.
- May write policy or procedure changes for the unit.
- May supervise counselors in a correctional facility; may make assignments, monitor counselor's work, train staff and discuss cases with staff and may approve attendance, vacation and sick leave.
- May assist correctional officers on living unit
Qualified Intellectual Disability Professional
ResCare Homecare
Lewisburg & Beckley, WV
08.2017 - 11.2025
- This position oversees delivery of consumer support services for assigned locations. Supervises personnel to achieve service, clinical, and financial objectives within general resource and reimbursement models.
- Ensure compliance with regulatory requirements through quality assurance activities. Multiple resource and/or reimbursement models may be involved in achieving objectives with broad guidelines.
- Ensures consumer and guardian participation in development of service plan and personal futures plan.
- Coordinates development of each person(s) served personal futures plan.
- Coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such.
- Schedules and chairs screening for program vacancies.
- Develops a waiting list for potential consumer vacancies.
- Develops and implements service plans within 30 days of moving in, annually, when significant changes occur, and when moving out.
- Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements.
Residential Manager
ResCare
Beckley, WV
09.2023 - 11.2024
- Supervise 16 staff
- Provide protective oversight to 8 ICF clients
- Run and maintain group home and property
- File, Fax, Data Entry, Attend Various Meetings
- Managed daily operations and staff to ensure quality care for residents.
- Facilitated training sessions to enhance staff knowledge of compliance standards.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
- Managed budgets effectively, ensuring the allocation of resources to meet the needs of both residents and staff members.
Program Manager
ResCare, Inc
Beckley, WV
10.2019 - 10.2021
- Provides assistance to person(s) served in order to promote their physical, social, and psychological well being.
- Interacts frequently and positively with person(s) served and support staff to promote the rights of the person(s) served to achieve an enhanced quality of life.
- Follow agency procedures to promote optimum health care and behavioral support to maintain the well-being of person(s) served.
- Ensures consumer and guardian participation in development of service plan and personal futures plan.
- Coordinates development of each person(s) served personal futures plan.
- Develops and implements service plans within 30 days of moving in, annually, when significant changes occur, and when moving out.
- Demonstrates knowledge of contractual, legal and regulatory requirements.
- Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements.
- Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff.
- Maintains fiscal spending within limits of approved budget; e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc.
- Monitors worker's compensation and unemployment claims for assigned service site(s).
- Is proactive in efforts to reduce claims and minimize risk/exposure of agency in these areas.
- Other duties as assigned.
Direct Support Professional
ResCare Homecare
Beckley, WV
01.2017 - 08.2017
- Performing personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks. Fostering positive relationships between individuals served and their housemates.
- Ensuring client safety and maintaining a safe environment
- Assisting with toileting, including bedpans, urinals, and commode chairs
- Reminding/assisting client with self-administration of medications (with proper training)
- Encouraging self-help activities
- Reporting changes in client's condition or family situation to the office
- Documenting services provided.
- Performing home management functions such as light housekeeping, laundry, bed making, and cleaning.
- Planning meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up.
- Accompanying clients to scheduled appointments.
- Transporting clients or running errands for clients
- Other duties as assigned.
Administrative & Office Specialist I
Southwest Virginia Community College
Richlands, VA
10.2012 - 01.2017
- Keyboarding, word processing, and data entry
- Assist disability students with testing - note taking, scribing and reading tests, scheduling, and using Blackboard.
- Answering multi-line telephone, copying, filing, faxing, e-mail, coordinating our CCN Job Board, preparing requisitions for supplies, travel expense, and grant expense (OPPRESS and Perkins).
- Communicate with professors, complete and provide student disability forms with regards to classes.
- Tutoring for disability and non-disability students.
- Supply all printed materials for disability, career services, and OPPRESS programs - including necessary paperwork.
- Manage surveys for annual reports, documentation for Perkins reports, and manage all student files (disability, career services, OPPRESS) - active/inactive.
- Help Coordinate any new Career Fair events - including all documentation and financial records.
- Post Job Opportunities for students and alumni on CCN, assist students with registering on CCN Job Board, as well as, assisting with resumes.
- Stephanie Davis, 276.964.7314 Richlands, VA 24641
Administrative & Office Specialist II
Old Dominion University
Richlands, VA
02.2013 - 11.2014
- Keyboarding, word processing, and data entry
- Assisting students with logging into classes and proctoring tests
- Scanning, copying, filing, and various other projects.
- Elaine Darden, 276.964.7634 SWCC Campus Richlands, VA 24641
Education
Bachelor of Science in Criminal Justice - Criminal Justice
Old Dominion University
Richlands, VA05-2017
Associate of Arts & Sciences in General Studies - Arts & Sciences
Southwest Virginia Community College
Richlands, VA05-2016
Associate of Applied Science in Electronic Medical Records - Electronic Medical Records
Southwest Virginia Community College
Richlands, VA12-2013
Associate of Applied Science in Business Technology - Administrative Support Technology
Southwest Virginia Community College
Richlands, VA05-2013
Skills
- Microsoft Office Suite
- Inmate behavior modification tactics
- Suicide prevention
- Anger management
- Teamwork and collaboration
- Time management
- Risk and needs assessments
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Trained in defensive tactics
- Case Management
- Word Processing
Certification
- Certified First Aid/CPR/AED Instructor, American RedCross - 8 years
Timeline
Correctional Counselor
Southern Regional Jail & Correctional Facility
11.2025 - Current
Residential Manager
ResCare
09.2023 - 11.2024
Program Manager
ResCare, Inc
10.2019 - 10.2021
Qualified Intellectual Disability Professional
ResCare Homecare
08.2017 - 11.2025
Direct Support Professional
ResCare Homecare
01.2017 - 08.2017
Administrative & Office Specialist II
Old Dominion University
02.2013 - 11.2014
Administrative & Office Specialist I
Southwest Virginia Community College
10.2012 - 01.2017
Associate of Arts & Sciences in General Studies - Arts & Sciences
Southwest Virginia Community College
Associate of Applied Science in Electronic Medical Records - Electronic Medical Records
Southwest Virginia Community College
Associate of Applied Science in Business Technology - Administrative Support Technology
Southwest Virginia Community College
Bachelor of Science in Criminal Justice - Criminal Justice
Old Dominion University
Additional Information
- Computer Skills Microsoft Office Suite 2010 - Word, PowerPoint, Access, Excel, Outlook, Publisher
- First Aid/CPR/AED Instructor
- Date Completed: 8.2025
- Validity Period: 2 years
- American Red Cross