Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Crystal Magee

Bogalusa,LA

Summary

Goal-oriented professional with extensive experience in dedicated customer service. Remains highly poised, positive and confident to thrive in fast-paced environment. Focused on continual self-improvement to professionally represent company.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Remote Medical Data Entry Clerk

Advent Health
Overland Park , KS
11.2023 - 06.2024
  • Resolved discrepancies between paper records and electronic databases.
  • Created new accounts for patients upon registration using appropriate software programs.
  • Maintained confidentiality of all patient-related information according to HIPAA regulations.
  • Utilized computer systems for tracking, information gathering and and or troubleshooting.
  • Generated reports detailing various aspects of patients' medical histories as requested by healthcare professionals.
  • Reviewed source documents for accuracy and completeness before entering the data into the system.
  • Resolved errors or inconsistencies in data entries promptly.

Administrative Assistant

Walthall County School District
Tylertown , MS
03.2023 - 06.2023
  • Developed and maintained filing systems for confidential documents and records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Scheduled appointments for parents, teachers, and administrators.
  • Performed data entry into computer systems such as student registration information.
  • Monitored attendance records and updated daily logs accordingly.

Appointment Setter/Data Entry Clerk

Children's International Medical Group
Work From Home Agent , LA
10.2022 - 03.2023
  • Identified discrepancies in patient benefit information and resolved them with the insurance provider.
  • Explained the requirements for obtaining pre-authorization from insurers.
  • Advised customers about different types of coverage options available through their insurer.
  • Maintained high levels of professionalism when interacting with customers both verbally and written.
  • Answered incoming calls in a timely manner and provided accurate information on products and services.
  • Followed up with customers via email or telephone as needed regarding account status or other inquiries.
  • Verified accuracy of data entry into company database system.

Medical Assistant

Our Lady of the Angels Hospital
Bogalusa , LA
05.2018 - 02.2022
  • Medical billing & Coding, Medical Records management, Data Entry, Taking Patient Vitals, Blood Draw, Injections, Patient Scheduling, Patient Education, Ancillary Testing, HIPPA, OSHA, JCAHO Knowledge
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.

Direct Care Worker

PRIDE AND HOPE MINISTRY
Varnado , LA
06.2012 - 06.2021
  • Provided personal care to clients, such as bathing, grooming and toileting.
  • Established trusting relationships with clients by being a reliable source of support.
  • Performed basic first aid procedures when necessary.
  • Monitored client progress and reported changes in behavior or physical condition to supervisor.

Education

Medical Assistant Certification -

Delta College
Covington, LA
07.2018

Diploma -

Bogalusa High School
Bogalusa, LA
05.2012

Skills

  • Communication skills
  • Documentation review
  • Call Management
  • Documentation And Reporting
  • Medical terminology
  • Computer skills
  • Data collection
  • Caregiving
  • Customer service
  • Time management
  • Computer literacy
  • Data Entry
  • Phone Etiquette
  • Call handling
  • Appointment Scheduling
  • Regulatory Compliance
  • CRM Software
  • HIPAA Compliance
  • Insurance Verification
  • Healthcare knowledge
  • Microsoft Office

Certification

  • Certified Medical Assistant
  • Certified BLS/CPR
  • Certified Phlebotomist

References

References available upon request.

Timeline

Remote Medical Data Entry Clerk

Advent Health
11.2023 - 06.2024

Administrative Assistant

Walthall County School District
03.2023 - 06.2023

Appointment Setter/Data Entry Clerk

Children's International Medical Group
10.2022 - 03.2023

Medical Assistant

Our Lady of the Angels Hospital
05.2018 - 02.2022

Direct Care Worker

PRIDE AND HOPE MINISTRY
06.2012 - 06.2021

Medical Assistant Certification -

Delta College

Diploma -

Bogalusa High School
  • Certified Medical Assistant
  • Certified BLS/CPR
  • Certified Phlebotomist
Crystal Magee