Katherine Kuchta
Palm Coast,FL
Summary
Professional with strong background in customer service, adept at addressing client needs and resolving issues efficiently. Skilled in communication, problem-solving, and utilizing various customer service software. Known for fostering team collaboration and driving results, adaptable to changing requirements, and dependable in high-pressure environments.
Experienced with patient care and clinical support. Utilizes effective communication skills to ensure patient comfort and understanding. Knowledge of medical procedures and healthcare protocols, ensuring high-quality patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nurse Technician
Advent Health
03.2024 - Current
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Improved patient care by providing compassionate and attentive support to patients during daily activities.
- Documented patient information and care activities in electronic health record.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
Customer Service Office Staff
Publix Super Markets Inc
07.2020 - Current
- Assisted in the training and development of new staff members, fostering a supportive learning atmosphere.
- Implemented effective problem-solving strategies for complex customer issues, enhancing overall satisfaction levels.
- Reduced wait times for customers through efficient multitasking and prioritization skills.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Cross-trained and provided backup support for organizational leadership.
Education
Associate of Science - Nursing
Daytona State College
Palm Coast, FL12-2025
High School Diploma -
Seton Home Study School
Palm Coast, FL05-2022
Skills
- Patient care
- Healthcare ethics
- Documentation
- Patient confidentiality
- Organization
- Strong work ethic
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Nurse Technician
Advent Health
03.2024 - Current
Customer Service Office Staff
Publix Super Markets Inc
07.2020 - Current
- Basic Life Support (BLS) Certification - American Heart Association.
Associate of Science - Nursing
Daytona State College
High School Diploma -
Seton Home Study School
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