Charly Mclaughlin
albuquerque,NM
Summary
Detail-oriented Nurse Technician known for compassionate patient care and effective communication. Proven ability to mentor staff and streamline workflows, driving improvements in patient care outcomes and operational efficiency.
Overview
1
1
Language
6
6
years of professional experience
Work History
Nurse Technician
Presbyterian Hospital
Albuquerque, NM
07.2023 - Current
- Monitored vital signs and reported changes in patient conditions to ensure timely interventions.
- Collaborated with healthcare team members to develop personalized care plans for patients.
- Assisted nursing staff with patient care tasks and daily activities to enhance patient comfort.
- Maintained clean and organized workspaces, adhering to infection control protocols and safety standards.
- Educated patients and families on post-treatment care instructions to promote recovery and health maintenance.
- Facilitated efficient communication between departments to streamline patient admission processes.
- Mentored junior staff in techniques for effective patient interaction and support strategies.
- Implemented process improvements that enhanced workflow efficiencies within the nursing unit.
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Provided personal hygiene assistance, by giving baths, and performing dress changes for patients.
- Improved patient care by providing compassionate and attentive support to patients during daily activities.
- Maintained patient stability by checking vital signs and weight.
- Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
- Served as a reliable resource for patients, families, and fellow staff members by remaining approachable and knowledgeable about all aspects of nursing care.
- Implemented fall prevention strategies, reducing patient injuries and increasing overall safety within the healthcare facility.
- Facilitated smooth transitions between shifts by providing detailed reports on patient status during change-of-shift handovers.
- Provided emotional support to patients and families during difficult situations, fostering trust and open communication.
- Assisted patients with mobility by providing physical support and pushing wheelchairs.
- Demonstrated adaptability when faced with unexpected challenges or changes in assigned duties within the nursing unit.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Contributed to the prevention of hospital-acquired infections by strictly following hand hygiene guidelines and utilizing appropriate personal protective equipment.
- Expedited diagnostic testing procedures by collecting specimens such as blood samples accurately and efficiently.
- Continuously expanded professional knowledge through participation in continuing education opportunities and staying current on industry best practices.
- Promoted patient education by explaining procedures, medications, and self-care techniques in an understandable manner.
- Maintained a clean and safe environment for patients, performing regular room cleanings and adhering to infection control protocols.
- Maintained stringent hygiene standards of the unit with disinfection and consistent restocking of all equipment.
- Enhanced patient comfort by administering medications according to prescribed schedules and monitoring vital signs.
- Monitored and recorded patient vital signs, contributing to accuracy of medical records and treatment plans.
- Collaborated with nursing staff to develop care plans that addressed specific patient needs and goals.
- Assisted with diagnostic procedures, contributing to timely diagnosis of health conditions.
- Supported patient nutrition by preparing and serving meals according to dietary restrictions.
- Assisted in wound care, ensuring proper healing and reducing risk of infection.
- Improved health outcomes by accurately documenting patient care activities and observations.
- Educated patients and families on healthcare practices, improving understanding and compliance with treatment regimens.
- Facilitated communication between patients, families, and healthcare providers, improving care coordination.
- Enhanced patient comfort by promptly responding to call lights and requests.
- Enhanced team efficiency by restocking supplies and preparing equipment for procedures.
- Participated in emergency response teams, providing critical support in urgent care situations.
- Conducted blood glucose testing, providing essential data for diabetes management.
- Facilitated patient mobility with assistance in walking and transferring, promoting faster recovery.
- Maintained clean and organized patient environment, reducing the risk of infections.
- Streamlined patient discharge processes, ensuring smooth transition from hospital to home care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Clinical Lab Assistant
TriCore
Albuquerque, NM
07.2022 - 07.2023
- Processed and prepared biological specimens for analysis following established protocols.
- Conducted quality control checks on laboratory results to ensure accuracy and reliability.
- Maintained laboratory equipment, ensuring functionality and compliance with safety regulations.
- Assisted in training new staff on lab procedures and safety practices to enhance team efficiency.
- Collaborated with clinical teams to streamline specimen collection and improve workflow processes.
- Implemented inventory management practices, optimizing reagent usage and reducing waste.
- Contributed to continuous improvement initiatives aimed at enhancing laboratory operations and service delivery.
- Ensured accurate and complete documentation of all laboratory activities, maintaining a comprehensive record system for easy reference and tracking.
- Maintained a high level of lab safety with strict adherence to established protocols and guidelines.
- Reduced turnaround time for urgent tests by prioritizing workload efficiently during peak hours.
- Assisted in regular audits of internal processes as part of ongoing quality improvement initiatives within the laboratory setting.
- Provided exceptional support to clinical staff with prompt response times for critical test result inquiries.
- Participated in continuous professional development, staying current on advancements in medical laboratory science.
- Enhanced patient care by providing timely and accurate test results to healthcare providers.
- Mentored junior team members, sharing knowledge and expertise while fostering a collaborative work environment.
- Improved laboratory efficiency by streamlining sample processing and documentation procedures.
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate records of patient information and sample collection, adhering to compliance standards.
- Processed laboratory specimens efficiently for testing, following established protocols and procedures.
- Assisted in training new phlebotomists on best practices and safety protocols to enhance team performance.
- Collaborated with healthcare professionals to manage patient flow and optimize service delivery in fast-paced environments.
- Implemented quality control measures to ensure accuracy of test results and adherence to laboratory standards.
- Provided exceptional patient care through effective communication, addressing concerns, and educating on procedures.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Packaged and shipped specimens to central lab daily.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Lead Sales Manager
DSW Shoe Warehouse
Albuquerque, NM
03.2021 - 07.2022
- Led team in achieving sales targets through effective mentoring and training of staff.
- Implemented customer service initiatives that improved overall shopping experience and satisfaction ratings.
- Coordinated visual merchandising efforts to enhance product presentation and drive customer engagement.
- Streamlined inventory management processes to optimize stock levels and reduce discrepancies.
- Monitored daily sales reports to identify trends and adjust strategies accordingly for increased performance.
- Fostered a collaborative work environment that encouraged communication and teamwork among staff members.
- Increased sales by implementing effective strategies and training team members on best practices.
- Analyzed sales data to identify trends and opportunities for growth within the market segment.
- Consistently met or exceeded quarterly sales targets, contributing to overall company success.
- Mentored new hires to quickly onboard them into the company culture and ensure their success in the role.
- Devised creative solutions for overcoming obstacles encountered during the sales process in order to close deals successfully.
- Managed a team of sales associates, providing ongoing support and guidance for their professional growth.
- Provided exceptional customer service, addressing concerns promptly and ensuring satisfaction with purchases.
- Boosted team morale by creating an inclusive work environment that encouraged collaboration and open communication.
- Checked store merchandise regularly for proper display and replenishment.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Promoted exceptional customer service by engaging clients on sales floor.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Constructed displays and signs to promote specified products and sales promotions.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Prepared sales presentations for clients showing success and credibility of products.
Education
No Degree - Nursing
Brookline College
Albuquerque, NM08-2027
Skills
- Patient care
- Patient care management
- Patient care planning
- Patient monitoring
- Patient education techniques
- Patient support strategies
- Compassionate care
- Healthcare team collaboration
- Interdisciplinary collaboration
- Care plan development
- Documentation
- Quality patient care
- Patient care outcomes
- Infection control practices
- Regulatory compliance
- Privacy and confidentiality
- Self-management
- Task prioritization
- Workflow optimization
- Assisting nursing staff
- Mentoring junior staff
- Clinical procedure training
- Equipment disinfection
- Specimen collection
- Cardiopulmonary resuscitation
- Basic life support
- Automated external defibrillator
- Attention to detail
- Patient advocacy
- Problem-solving
- Patient transportation
- Supply management
- New staff integration
- Patient monitoring
- Supply management
Languages
English
Full Professional
Timeline
Nurse Technician
Presbyterian Hospital
07.2023 - Current
Clinical Lab Assistant
TriCore
07.2022 - 07.2023
Lead Sales Manager
DSW Shoe Warehouse
03.2021 - 07.2022
No Degree - Nursing
Brookline College