Crystal Marie Khan-Hernandez
El Paso,TX
Summary
To secure a challenging position in a reputable organization to expand my learnings, and knowledge as skills. I am prepared for maintaining security and order in challenging environments. I possesses valuable experience in conflict resolution and maintaining facility safety. I enjoy working for a for strong team and adapt to changing circumstances.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Detention Officer
El Paso County Sheriff's Office
07.2023 - Current
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Regularly conducted security and sanitation checks.
- Attended to feeding, housing, and physical well-being of inmates.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Managed daily operations, including supervising inmate work details, meal distribution.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Verified identification using specialized databases and methods such as fingerprinting.
- Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
- Responded promptly to emergency situations and provided medical aid.
- Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Assisted in intake and release of inmates.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Responded to emergency situations and de-escalated hostile confrontations.
- Investigated and responded to incidents of inmate misconduct.
- Interviewed inmates to obtain information and evidence.
- Documented inmate behavior and activities in logbooks.
Julians Pet grooming and boarding
03.2023 - Current
- Observe daycare and boarding animals ensuring animals are safe and healthy
- Keeping kennels and indoor/outdoor play areas clean and disinfected
- Keep track of specific diets and meds for each animal staying at the facility
- Bathing canines that come in for grooming services
- Grooming pets for clients (still in training)
- Reception answering phones, booking appointments, taking payments for grooming and boarding services
- Keeping reception and grooming area clean at all times
Animal Welfare Officer #8960
EL Paso County Animal Welfare Department
05.2020 - 03.2022
- Supervise dispatched areas for loose aggressive canines
- Ensure County residents are within County regulation laws and ordinances
- Capture and confine loose animals that are a threat to society
- Impound injured animals to be transported to city shelter for medical care
- Educate County residents on proper care and confinement of owned animals
- Assist Sheriffs deputies in confinement with loose dangerous animals
- Report writing for animal cruelty and animal bite incidents
- Recovering lost pets via microchip company or social media lost and found pages and reuniting owners and pets
- Assist my team in making contact with foster programs throughout the city and County of El Paso, Texas
- Transport animals to foster program locations
- Transport needed donated supply to Foster programs
- Assist in transport of hoarding case animals to foster programs
- Perform Field Training Officer duties by training new hires, proper Animal Handling skills, Communication skills, Laws/ordinances, and Teaching how to use report systems, excel, Pet point processing systems
Animal Welfare Officer #8960
EL Paso County Sheriffs Office Animal Welfare Unit
01.2019 - 05.2020
- Supervise dispatched areas for loose and unvaccinated canines
- Ensure county residents were within county regulation laws and ordinances
- Capture and confine loose animals
- Transport injured animals to city shelter for medical care
- Educate county residents on proper care and confinement of owned animals
- Assist El Paso County sheriffs' deputies with confinement of loose dangerous animals
- Report writing for animal cruelty or animal bite incidents
- Recovering lost pets via microchip companies, social media lost and found pages and reuniting owner and pets
- Assist Lead AWO C
- Reyes in connecting with Foster programs throughout the City and County of El Paso, Texas
- Assist Lead AWO C
- Reyes in transport of animals in our care to foster programs
- Transport donations to Foster programs
- Foster animals from cruelty cases
Maintenance Kennel Tech/Animal Care Associate (Adoptions)
The Humane Society of El Paso
10.2017 - 08.2019
- Cleaning, disinfecting and maintaining kennels daily
- Prepare feed for animals in am
- Clean and disinfect food bowls daily
- Wash and disinfect blankets, towels and toys
- Performs euthanasia as needed, body disposals, cremation and taking care of ashes
- Collect laboratory specimens, such as urine or feces for testing
- Monitor animals recovering from surgery and report any unusual changes
- Monitor animals to detect behavioral changes or clinical symptoms that could indicate illness or injury
- Provide enrichment for animals
- Walk canines
- Write animal biographies for potential adopters
- Introduce potential adopters to animals
- Inform adopters on care and enrichment needs for the animals
- Perform meet and greets with potential adopters' pets with animals at The Humane society
Rehab Technologist
Tier I Physical Therapy Sports
06.2016 - 10.2017
- Instruct, motivate, safeguard, and assist patients as they practice exercises or functional activities
- Secure patients into or onto therapy equipment
- Administer active or passive manual therapeutic exercises, therapeutic massage, aquatic physical therapy, or heat, light, or electrical modality treatments, such as ultrasound
- Monitor operation of equipment and record use of equipment and administration of treatment
- Performed clerical duties such as answering telephone, scheduling patients, taking messages or filling out forms
- Clean work area and check and store equipment after treatment
Education
Bachelor of Science - Kinesiology with Exercise Science Concentration and Psychology Minor
University of Texas at El Paso (UTEP)
El Paso, TX06.2016
Skills
- Bilingual - English and Spanish
- Proficient in First Aid
- ACO Training level 1
- Animal CPR
- Computer literate - Word and Excel
- Able to complete and maintain medical records
- Multitasking Abilities
- Mental Alertness
- Medical emergencies
- Behavioral observation
References
- Crystal Reyes, Lead Animal Welfare Officer #8182, El Paso County Animal Welfare Department, 9521 Socorro Rd Suite B-3, El Paso, TX, 79927, (915) 479-3838
- Edgar Armendariz, Animal Care Associate Supervisor, The Humane Society Of El Paso, 4991 Fred Wilson Ave., El Paso, TX, 79906, (915) 261-3339
- Sgt. Jesus Elias, El Paso County Sheriffs Office Sargent, El Paso County Sheriffs Office, 3850 Justice Rd., El Paso, TX, 79938, (915) 313-1129
- Christian Trillo, Grooming, Boarding and daycare supervisor, Julians Pet grooming Daycare and Boarding, 11233 Rojas Dr, Suite E, TX, 915-246-1128
- John Murphy, Co-worker Animal Welfare Officer #5897, El Paso County Animal Welfare Department, 9521 Socorro Rd Suite B-3, El Paso, TX, 79927
- Dep. Melissa Molina #9205, El Paso County Sheriffs Office Deputy - coworker, El Paso County Sheriffs Office, 3850 Justice Rd., El Paso, TX, 79938, (915) 999-4238
Communication Skills
As an Athletic trainer I assisted with the healthcare of all UTEP student athletes. Conducted an initial assessment of an athlete's injury or illness to provide emergency or continued care or to determine whether they should be referred to a physician for definitive diagnosis and treatment. Utilized the various therapy and rehabilitation modalities available in the department to care for the injured athletics. Performed general administrative tasks, such as keeping records or writing reports.
Certification
- TCOLE Certificate. EL Paso County Sheriffs Office, May 10, 2024.
Timeline
Detention Officer
El Paso County Sheriff's Office
07.2023 - Current
Julians Pet grooming and boarding
03.2023 - Current
Animal Welfare Officer #8960
EL Paso County Animal Welfare Department
05.2020 - 03.2022
Animal Welfare Officer #8960
EL Paso County Sheriffs Office Animal Welfare Unit
01.2019 - 05.2020
Maintenance Kennel Tech/Animal Care Associate (Adoptions)
The Humane Society of El Paso
10.2017 - 08.2019
Rehab Technologist
Tier I Physical Therapy Sports
06.2016 - 10.2017
- TCOLE Certificate. EL Paso County Sheriffs Office, May 10, 2024.
Bachelor of Science - Kinesiology with Exercise Science Concentration and Psychology Minor
University of Texas at El Paso (UTEP)
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