Carlos Marquez
El Paso
Summary
Knowledgeable with solid background in maintaining security and order within detention facilities. Proven ability to manage and resolve conflicts while ensuring safety of detainees and staff. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Detention Officer
Paragon Professional Services
El Paso, TX
03.2024 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Detention officer
Midland County Jail
Midland, Texas
01.2023 - 03.2024
- Supervision of Inmates
- Safety of Inmates and staff
- Safety of work environment
- Part of RIOT Team
- Part of Special Response Unit
Correctional Officer
Corecivic
Phoenix, Arizona
06.2022 - 09.2022
- Supervision of Inmates
Server
Los Aguachiles
El Paso, Texas
09.2021 - 02.2022
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean
Server
Leos Mexican Food
El Paso, Texas
09.2019 - 03.2020
- Customer Service
- Make sure customer has an excellent experience at the restaurant
- Kept register accurate through correct billing, payment processing and cash management practices
Server
Delicias Cafe
El Paso, Texas
06.2018 - 07.2019
- Cultivated warm relationships with regular customers
- Kept register accurate through correct billing, payment processing and cash management practices
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Education
Bachelor of Arts - Criminal Justice
The University of Texas At El Paso
El Paso, TXAssociate of Arts - Criminal Justice
El Paso Community College
El Paso, TXSkills
- Customer Service
- Interpersonal Skills
- Dedication
- Passion
- Problem Solving
- Verbal Communication
- Written Communication
- Bilingual (English and Spanish)
Special Certifications
- Part of RIOT Team
- Part of Special Response Unit
Timeline
Detention Officer
Paragon Professional Services
03.2024 - Current
Detention officer
Midland County Jail
01.2023 - 03.2024
Correctional Officer
Corecivic
06.2022 - 09.2022
Server
Los Aguachiles
09.2021 - 02.2022
Server
Leos Mexican Food
09.2019 - 03.2020
Server
Delicias Cafe
06.2018 - 07.2019
Bachelor of Arts - Criminal Justice
The University of Texas At El Paso
Associate of Arts - Criminal Justice
El Paso Community College
Similar Profiles
Fernando LopezFernando Lopez
Detention Officer at Paragon Professional ServicesDetention Officer at Paragon Professional Services
Jeremie LewisJeremie Lewis
Mission Guard Force at Paragon Professional Services LLCMission Guard Force at Paragon Professional Services LLC
Snider MarseilleSnider Marseille
Local Guard Force Shift Supervisor at Paragon Professional Services, LLCLocal Guard Force Shift Supervisor at Paragon Professional Services, LLC