Crystal Marker
Loganville,GA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
Work History
Food & Consumables Team Lead
Walmart Inc.
Snellville, GA
05.2021 - Current
- Onboarded new employees with training and new hire documentation..
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Prepared and recommended long-range plans for development of department personnel.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Fashion & Home Assistant Manager
Walmart Inc.
Snellville & Hamilton Mill, GA
04.2020 - 05.2021
- Supported human resources by responding to candidates and prescreening, interviewing and hiring team members.
- Onboarded new employees with training and new hire documentation.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Monitored security and handled incidents calmly.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Resolved customer service issues promptly.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Determined layout of store merchandise for visual appeal to consumers.
Fresh, Food & Consumables Assistant Manager
Walmart Inc.
Hamilton Mill, GA
09.2018 - 04.2020
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored security and handled incidents calmly.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Trained team members in successful strategies to meet operational and sales targets.
- Examined merchandise to verify correct pricing and attractive displays.
- Conducted inventory analysis to determine optimal stock levels.
- Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
Assistant Manager Trainee
Wamart Inc.
Walmart Academy, GA
08.2018 - 09.2018
- Spent total of 6 weeks in Walmart Academy Learning role of being Assistant Manager, and specifics of being Area Assistant Manager.
Dairy & Frozen Department Manager
Walmart Inc
Monroe, GA
05.2017 - 09.2018
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Trained new dairy clerks on rotation systems, product management and customer service.
- Adhered to food safety regulations and guidelines.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Overnight Stocker
Walmart Inc.
Monroe, GA
05.2016 - 05.2017
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
Bakery & Deli Department Manager
Walmart Inc.
Loganville, GA
09.2014 - 01.2016
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Resolved customer concerns with positive approach and constructive strategies.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ07.2009
Spanish
Grand Rapids Community College
Grand Rapids, MI01.2001
Bachelor of Arts - Music Education
Central Michigan University
Mount Pleasant, MI1999
Skills
- Team building
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Excellent Communication
- Analytical and Critical Thinking
- Organization and Time Management
- Attention to Detail
- Planning and Coordination
- Self-Motivated
- Problem-Solving
Timeline
Food & Consumables Team Lead
Walmart Inc.
05.2021 - Current
Fashion & Home Assistant Manager
Walmart Inc.
04.2020 - 05.2021
Fresh, Food & Consumables Assistant Manager
Walmart Inc.
09.2018 - 04.2020
Assistant Manager Trainee
Wamart Inc.
08.2018 - 09.2018
Dairy & Frozen Department Manager
Walmart Inc
05.2017 - 09.2018
Overnight Stocker
Walmart Inc.
05.2016 - 05.2017
Bakery & Deli Department Manager
Walmart Inc.
09.2014 - 01.2016
Bachelor of Science - Business Management
University of Phoenix
Spanish
Grand Rapids Community College
Bachelor of Arts - Music Education
Central Michigan University
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