CRYSTAL MCNACK
Kansas City,MO
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Registered Nurse
University Health Hospital
10.2022 - Current
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Evaluated patient histories, complaints and current symptoms.
Home Health Registered Nurse
Critical Nurse Staffing
05.2022 - Current
- Informed physicians of any changes to patients' health or concerns observed during home visits.
- Provided physical assessments, medication and chronic disease management to home health patients.
- Traveled to patients' homes on daily basis to assess health conditions and provide superior level of nursing care.
- Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
- Supported personal care needs, shopping for groceries, and cleaning house.
- Scheduled appointments and transported patients to medical facilities using personal transportation.
- Introduced changes to patient care plans based on regular evaluations and patient changes.
Occupational Health Nurse
Concentra
03.2022 - Current
- Utilized well-honed communication and active listening skills to conduct pre-employment physical, UDA screenings, Breath Alcohol Tests, and audiometric booth tests.
- Assisted with accident investigation program to identify root cause of incidents and near-misses.
- Liaised between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Hospice Nurse
Amedisys
06.2021 - Current
- Evaluated patient histories, complaints and current symptoms.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
LPN
Favorite Healthcare Staffing
02.2017 - Current
- Assessed need for, ordered, obtained and interpreted appropriate lab tests.
- Delegated staff nurse duties.
- Certified that equipment and supplies were properly maintained for quality patient care and safety.
- Closely collaborated with management team to make necessary improvements and satisfy resident needs.
- Adhered to treatment plan instructions when administering medications and treatments to patients
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied
- Assisted with admissions, appointments, transfers and discharges
Registered Nurse Onsite Health Center Manager
CareHere
09.2019 - 10.2021
- Motivated and supervised Nurse Practitioners, Locum Providers, and Medical Assistants in delivering quality patient.
- Ordered all laboratory supplies and kept check on inventory levels.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Increased patient satisfaction scores by 60% within six months.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Approved regular payroll submissions for employees.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
RN Resident Care Coordinator/ADON
Shangri La
01.2019 - 08.2019
- Directed nursing activities on Memory Care Unit, 120-bed long term care facility with 50+ employees, providing guidance to nurses to deliver outstanding care and optimal patient satisfaction.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Audited charts daily and reviewed all clinical documents to verify accuracy and completeness, progress towards core measurable targets and completion of appropriate patient health education.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Performed rounds to observe care and interview staff, residents and families.
LPN
Cascade Health Services
03.2017 - 08.2019
- Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
- Self-directed with astute judgment skills. High level of personal accountability.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Ensured HIPAA compliance
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied
- Cared for over twenty-five long term care and assistant living patients each day with quality-driven support
Med-Surge/Rehabilitation Staff RN
St. Joseph Medical Center
05.2018 - 01.2019
- Managed detailed patient records, including patient histories, vitals and assessments.
- Oversaw delivery of care for all patients on 14-bed medical-surgical unit, providing direct care to up to 7 patients when delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians and unit clerks.
- Worked with multidisciplinary care teams to develop, initiate and manage patient care plans.
- Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and their families.
- Scheduled patient admissions and discharges.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
RN Staff Nurse
Blue Springs Internal Medicine
05.2017 - 05.2018
- Administered medication to patients according to facility protocols.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Performed monthly inventory and maintained office and medical supply counts.
- Interviewed patients to obtain medical information, weight and height measurements and vital signs.
- Authorized drug refills and provided detailed prescription information to pharmacies.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence
LPN Unit Manager
Hurst Plaza
09.2013 - 12.2016
- Scheduled patient admissions and discharges.
- Developed patient care plans, including assessments, evaluations and nursing diagnoses.
- Assigned employee areas, scheduled staff breaks and authorized overtime.
- Encouraged creative thinking, problem solving, and empowerment as part of facility management group to improve morale and teamwork.
- Worked at least sixteen hours per month as floor nurse to maintain clinical proficiency
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
- Updated patient charts with data such as medications to keep records current and support accurate treatments
LPN, Memory Care Unit
Plaza Manor
11.2011 - 09.2013
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Often commended for maintaining safety, respect and dignity of residents.
- Tested glucose and administered injections.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
- Performed functional assessments for admission and discharge.
Wound Care Nurse
Corner Brooke Place
11.2010 - 11.2011
- Implemented plans to prevent pressure ulcers and other wound developments.
- Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
- Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
- Provided post-surgery treatment and care for patients with colostomies.
- Collaborated with Wound Doctor to assess patient needs, plan and modify care and implement interventions
- Treated over thirty patients per year with wounds caused by medical treatments, diseases and injuries
Education
Associate Of Science - Registered Nurse
Excelsior College
Albany, NY12.2016
LPN - Licensed Practical Nursing
Concorde Career College
Kansas City, MO10.2011
Skills
- Peer Reviews
- Phone Triage
- COVID-19 Point of Care testing
- Payroll Approval
- Telephone Triage
- Proficient in Point Click Care, EPIC, and MEDITECH, and Cerner EMR
- Blood Draw and Sample Collection
- Immunizations and Vaccinations
- Medical Supply Management
- Urine Drug Screen Collection
- Telemetry Technician
Certification
- Registered Nurse in MO, License number 2018006875, 02/20/2018
- Licensed Practical Nurse in Missouri, License number 2010039096, 11/09/2010
- BLS, The American Heart Association, 10/2023
- Breath Alcohol Technician, Lifeloc Technologies Phoenix 6.0, 12/05/2024
Timeline
Clinical Registered Nurse
University Health Hospital
10.2022 - Current
Home Health Registered Nurse
Critical Nurse Staffing
05.2022 - Current
Occupational Health Nurse
Concentra
03.2022 - Current
Hospice Nurse
Amedisys
06.2021 - Current
Registered Nurse Onsite Health Center Manager
CareHere
09.2019 - 10.2021
RN Resident Care Coordinator/ADON
Shangri La
01.2019 - 08.2019
Med-Surge/Rehabilitation Staff RN
St. Joseph Medical Center
05.2018 - 01.2019
RN Staff Nurse
Blue Springs Internal Medicine
05.2017 - 05.2018
LPN
Cascade Health Services
03.2017 - 08.2019
LPN
Favorite Healthcare Staffing
02.2017 - Current
LPN Unit Manager
Hurst Plaza
09.2013 - 12.2016
LPN, Memory Care Unit
Plaza Manor
11.2011 - 09.2013
Wound Care Nurse
Corner Brooke Place
11.2010 - 11.2011
Associate Of Science - Registered Nurse
Excelsior College
LPN - Licensed Practical Nursing
Concorde Career College
- Registered Nurse in MO, License number 2018006875, 02/20/2018
- Licensed Practical Nurse in Missouri, License number 2010039096, 11/09/2010
- BLS, The American Heart Association, since 10/2021
- Breath Alcohol Technician, Lifeloc Technologies Phoenix 6.0, 12/05/2024
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