Crystal Michelle Ross
Oklahoma County Detention Center
Oklahoma City,OK
17
years of professional experience
Professional Program Supervisor with solid track record in overseeing and optimizing projects. Skilled in team collaboration, resource allocation, and strategic planning to drive successful outcomes. Known for adaptability and reliability in dynamic environments. Adept at conflict resolution, process improvement, and fostering cohesive work culture.
Work History
Programs Supervisor
4 Years 1 Month- Oversee inmate programs, volunteer services, and the C.A.R.E. Unit at the Oklahoma County Detention Center.
- Ensure programming initiatives align with the facility’s mission to promote rehabilitation, reduce recidivism, and enhance overall safety and well-being for both residents and staff.
- Provide leadership, coordination, and supervision of staff and volunteers, ensure quality program delivery, compliance with policies, and measurable outcomes for reentry success.
Detention Officer
4 Years 1 Month- Supervised inmate housing units, maintaining security, order, and compliance with detention center policies.
- Monitored inmate movement, searches, and count procedures to prevent contraband and unauthorized activity.
- Documented incidents, inspections, and shift activity in accurate daily reports and logs.
- Responded to disturbances, medical emergencies, and rule violations using approved correctional procedures.
- Promoted to Lieutenant
Habilitation Training Specialist
7 Years 11 Months- Guided special needs clients in life skills and provided emotional support to enhance overall well-being. This includes providing accurate and timely reporting of client action steps to Developmental Disability Services Department (DDSD). Assisting with medical care including administering medication and documenting accurately. Transported clients to healthcare appointments and errands.
- Trained individuals with developmental disabilities in daily living skills, community integration, and personalized habilitation goals.
Legal Assistant
- Provided office management support to the lawyer, including billing, courier services, filing, and managing client appointments.
- Coordinated client intake, maintained confidential case files, and routed inquiries to attorneys.
Education
Bachelor of Science - Criminal Justice
GPA: 3.0
Associate of Arts - Criminal Justice
GPA: 3.27
Skills
Accurate reporting
Medication administration training
CPR/First Aid Certified
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Attention to detail
Integrity and dependability
Dedicated work ethic
Excellent interpersonal skills
Clean background check
Timeline
Programs Supervisor
Oklahoma County Detention Center
09.2022 - CurrentRead More
Detention Officer
Cleveland County Detention Center
07.2018 - 08.2022Read More
Habilitation Training Specialist
Renaissance Management Group
07.2010 - 06.2018Read More
Legal Assistant
Bays Law Firm
01.2010 - 01.2010Read More
University of Phoenix
Associate of Arts from Criminal Justice
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University of Phoenix
Bachelor of Science from Criminal Justice
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