CRYSTAL MIER
Overview
16
16
years of professional experience
Work History
ED Plus Enrollment Coach
Arizona State University
04.2019 - Current
- Counseled undergrad, graduate, and international students on educational paths and career plans, provided information about programs. Information students about class options, educational materials and available benefits. Collaborate with corporate partners to understand the benefits that they are offering to the students. Assisted students with filling out and submitting applications for admission. Manage and update student on the application for enrollment. Work with academic advisors and success coach to ensure that the student will continue to be successful. Provided training and mentorship to new staff members. Mentored new staff, providing guidance on best practice.
Office and Marketing Manager
Ann Adams & Associates Realty
04.2014 - 04.2019
- Provided accurate and appropriate information in response to customer inquiries. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Contributed ideas to concept development, strategic planning and business operations. Collaborated with designers team on marketing materials. Generated new leads through networking, referrals, and social media marketing efforts. Monitored competitor social media activity to inform strategic adjustments.
Office & Event Assistance
Riot Hospitality Group
01.2013 - 01.2015
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends. Collaborated with advertising and promotion managers to promote products and services. Hands-on experience in coordinating events for private and corporate clients. Manage relations with new staff, clients, suppliers and contractors. Used social media mining tools to discover unique content. Implemented social media strategies that drove audience engagement and brand awareness.
Case Manager
Southwest Network
03.2010 - 07.2011
- Dedicated and highly-motivated professional with over 10 years’ experience in using communication skills, encouragement and vast knowledge of learning styles to create a welcoming and interactive environment. Key strengths include; capability of meeting and exceeding targets, an aptitude for connecting with individuals, and experience with variety of computer software. Available for travel.
Education
Bachelor of Science - Family and Human Development
Arizona State University
Tempe, AZ12-2009
Skills
- Training and development
- Client-focused
- Time management skills
- Excellent communication
- File/records maintenance
- Education planning
- Goal setting
- Career advising
- Progress monitoring
- Social media outreach
- Social media and marketing
- Social media content development
Timeline
ED Plus Enrollment Coach
Arizona State University
04.2019 - Current
Office and Marketing Manager
Ann Adams & Associates Realty
04.2014 - 04.2019
Office & Event Assistance
Riot Hospitality Group
01.2013 - 01.2015
Case Manager
Southwest Network
03.2010 - 07.2011
Bachelor of Science - Family and Human Development
Arizona State University