Summary
Overview
Work History
Education
Skills
Certification
Equipment Skills
References
Timeline
Generic

Crystal Mitchell

Severn,MD

Summary

Diligent Project Management Specialist successfully plans, develops and implements large-sized complex projects.
Routinely communicates major milestones, identifies potential project risks and provides continued direction to project
team. Robust understanding of resource requirements to achieve plans and formulate budgets.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Potomac District Project Manager Fiber to the Cell for Engineering & Construction

ARTECH LLC. /VERIZON
12.2022 - Current
  • Potomac District Fiber to the Cell Project Management Constant collaboration (Email, Phone, conference calls, tracking spreadsheets) with partner organizations (Engineering, Construction, I&M, ICT, OCO, PMO; Service Organization) to manage day-to-day flow of Fiber to the Cell, PRE-BUILD & COFEE, orders from start to finish
  • Weekly Coordination with Wireless Carriers on updates for all current projects.
  • Mentored junior team members in project management best practices, contributing to their professional growth and development.
  • Improved project efficiency by streamlining communication channels and implementing standardized processes.
  • Trained over 16 junior OSP Engineers on new vendors process and procedures
  • Provide updated standards for new product releases

Project Manager for Fiber to Cell Engineering

RJE Telecom/Verizon
01.2017 - 01.2021
    • Vetting and Site Forecast Site walk set-up/ LCON communication and verification Manage Engineering work order release schedule Sit on weekly meetings to provide updates to PMO and Stakeholders Sit on weekly meetings with various carriers ( VZW, ATT, SPRINT & TMO) to provide updates, manage work load, resolve issues and conflicts Pull reporting from vBuild Monitor orders in UUI/Request net Coordinate site related work with other utilities like Power and Cable TV Communicate and provide information to EA's related to their sites Coordinating completion of design, zoning and permitting, tower modifications, collocations, site acquisition, land use planning A&E design and OSP/construction management
    • Manage the work of various groups that support the project who are responsible for pole licensing, permitting, A&E and legal.

Implementation Project Manager

Allied Telecom
12.2012 - 01.2016
  • Responsible for all aspects of customer installations and deployments Act as the Implementation SME for project coordination, interfacing with Customers, Vendors, Finance and Sales and billing on all aspects of service delivery Worked directly with Vendors Engineers and Central Office, regarding capacity builds on the LEC networks, customer premise site preparation and construction in addition to the normal circuit installation tracking and reporting.

Project Manager Contractor

ATT
01.2009 - 01.2012
  • Carrier Cell Backhaul and Enterprise Ethernet (Metro Ethernet) provisioner/circuit designer Work directly and regularly with internal ATT organizations Engineering, Implementation, Tech Operations Center, Business Unit, and external customers on network activations Scope 1: Extend 5000 circuits from the local exchange carrier's network interface unit to the Node B location and terminate fully through to the Node B in preparation for integration
  • This scope has also grown into the installation of UCUIII cards which are responsible for pooling traffic and signaling which is directly associated with adding to the IuB capacity
  • Scope 2: Install the Tellabs SIAD and groom over 5000 T1's, PRI's and Trunking to dynamically route the traffic from the site to the network.

Test and Turn UP Technician

Verizon Global Networks Inc.
01.2003 - 01.2009
  • Successfully responsible for testing, turn up and disconnect of circuits and systems from DS0 to DS3's that carry both voice and data traffic corporative testing with remote sites and secondary carriers Proficient with REACT2001, Tellabs Titan 5500, Tellabs NGX, Lucent AVOM, Granite Systems XNG and various switch and transport equipment Worked with customer program managers to identify traffic re-routing/correct circuit routing and billing

Education

Business Administration -

Los Angeles Comm. College

Skills

  • Microsoft Office Suite
  • Exhibit & Meeting Planning
  • Personnel Management
  • Telecommunications
  • WordPerfect
  • Customer Relations
  • Market & Strategic Planning
  • Power Point/ Access
  • Contract Negotiation
  • Forecasts & Budget Planning
  • Proposal response (Govt RFP’s)
  • Excel, Word
  • ASR &LSR
  • LNP
  • Project Management Applications
  • Visio
  • Microsoft Office Suite of Products
  • ProComm Plus
  • Windows NT
  • UNIX Based Operations Platforms
  • GUI (Graphical User Interfaces)
  • REMEDY
  • XNG
  • AVOM
  • NEXTGEN
  • GRANITE SYSTEMS
  • Netpro
  • SALES FORCE
  • SITERRA

Certification

  • ITIL (IT Infrastructure Library) certification 07/09
  • George Washington Univ. - Project Management Applications course (completed 06/08)
  • CIRCUIT DESIGN CERTIFIED
  • Business Sales Certified

Equipment Skills

  • Xng Client (Design Database)
  • UNIX and SYBASE
  • VFO (Order Manager) ICOMS
  • GRANITE XPERCOM
  • CSG (Verizon Order Manager)
  • Neustar ESR

References

References furnished upon request

Timeline

Potomac District Project Manager Fiber to the Cell for Engineering & Construction

ARTECH LLC. /VERIZON
12.2022 - Current

Project Manager for Fiber to Cell Engineering

RJE Telecom/Verizon
01.2017 - 01.2021

Implementation Project Manager

Allied Telecom
12.2012 - 01.2016

Project Manager Contractor

ATT
01.2009 - 01.2012

Test and Turn UP Technician

Verizon Global Networks Inc.
01.2003 - 01.2009

Business Administration -

Los Angeles Comm. College

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