GERARD GUTIERREZ
Summary
Results-oriented manager with a history of achieving significant revenue and margin improvements. Combines leadership skills with engineering knowledge to meet customer needs effectively. Recognized for uncovering cost-saving initiatives that boost growth, and enhance profit margins. Adept at cultivating strong relationships with internal clients, ensuring trust and satisfaction through dedicated service and efficient solutions. High-achieving management professional possessing excellent communication, organizational, and analytical capabilities.
Overview
22
22
years of professional experience
Work History
Small Cell/New Site Build - Project Manager
MasTec Network Solutions
05.2024 - Current
- Oversee daily operations involving contractors and in-house personnel, addressing site safety, material verification, job scope, and construction timeline coordination.
- Collaborate with customer equipment and RF engineers to guarantee smooth equipment verification and handoffs.
- Deliver daily updates to customers regarding budget adjustments, scope changes, and timelines.
- Provide comprehensive reporting metrics to leadership weekly.
- Work alongside Site Acquisition on determining future site viability.
- Lead weekly finance meetings focused on defining and maintaining financial targets alongside managing margin erosion.
Regional Market Manager
KMM Telecommunications Inc
01.2022 - 05.2024
- Manage daily operations including field support, quoting, ordering, and backend office functions.
- Developed regional marketing strategies to enhance brand visibility and market penetration.
- Present weekly project metrics and financial summaries to leadership.
- Oversaw budget allocation for regional campaigns, ensuring resource optimization.
- Conducted regular performance reviews for regional staff members.
- Resolved conflicts between customers, vendors, and employees in a timely manner.
- Collaborated with sales teams to align marketing efforts with business objectives.
Wireless and Construction Operations Manager
SAC Wireless
04.2018 - 12.2021
- Oversaw daily operations to ensure efficient workflow and service delivery.
- Deliver budgets, revisions, and construction timelines to customer.
- Managed supply chain logistics to optimize inventory management and distribution processes.
- Streamline processes to enhance company operations through resource management and standard maintenance.
- Personnel development through online and in-person training.
- Generated daily high-level reports based on inputs from project managers.
- Delivered weekly leadership updates conveying project status and highlighting key developments.
- Engage with fleet managers to enhance truck usage efficiency and maintenance planning.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
CRAN/Small Cell Project Manager
MasTec Network Solutions
09.2016 - 04.2018
- Coordinated with the site acquisition and construction team to establish an effective build plan.
- Financial forecasting for time and materials.
- Established safety guidelines, and conduct daily audits and job safety analysis procedures on site.
- Engaged with multiple municipalities for coordination of underground drilling and aerial runs.
- Reviewed project documentation for compliance with industry standards and regulations.
- Developed and maintained project plans, timelines, and budgets.
- Managed vendor relationships to secure necessary materials and services.
- Developed provisioning plans for operations and network support.
- Communicate updates to leadership team and customer.
Microwave/DAS Project Manager
SAC Wireless LLC
07.2012 - 09.2016
- Manage client and personnel processes to achieve the scope and lifecycle processes to complete the project.
- This includes budget planning, design, architecture, and engineering to ensure the end product or service has been met or exceeds the customer's satisfaction.
- Responsible for scoping links based off Interconnect details.
- Draft and submit budget proposals and recommend subsequent budget changes where necessary.
- Provide detailed technical responses for RFP/RFI's.
- Estimate the resources and participants needed to achieve project goals.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Develop full-scale project plans and associated communications documents.
- Define project scope, schedule, cost, resources, quality, and deliverables in collaboration with customers and SAC management.
- Direct and manage project development from beginning to end.
- Develop and train new hires and Management on Pathing procedures and new technology.
- Provide MW backhaul support and troubleshooting degraded microwave links.
Q.A/UAT Software Release Manager
The Higher Gear Group Inc.
Schaumburg, USA
06.2007 - 03.2012
- Conducted final testing of software and communicated release dates to Network rollout and provisioning teams.
- Managed communication between development, QA, and operations teams for releases.
- Directed team of Q.A. consultants and white box testers to ensure 'bug' free release.
- Established milestones and collaborated with development to guarantee adherence to software standards without deviation from current program.
- Developed and maintained release documentation to ensure compliance and clarity.
- Developed comprehensive Visio/PowerPoint schematics tailored to each customer opportunity.
- Monitored the progress of releases throughout the development cycle, identified and resolved any issues that arose.
Corporate Software Trainer/Customer Support Specialist
The Higher Gear Group Inc.
Schaumburg, USA
05.2003 - 06.2007
- Delivered on-site and internal software training support.
- Coordinated efforts with Customer Service and Q.A. for entering bugs or defects into internal tracking system.
- Crafted and delivered presentations on new software release functionalities and demos at National Automobile Dealers Association.
- Collaborated with development teams to enhance software training materials.
- Provided one-on-one support to users navigating complex software features.
- Advanced company's growth through provision of National and International support.
- Conducted virtual training sessions using various online platforms effectively.
- Communicated with developers on new features, bugs and customer comments.
- Developed training programs for software solutions tailored to client needs.
Education
Bachelor of Science - Telecommunications Management
DeVry University
Addison, IL10-2002
Skills
- Microsoft Office Suite
- VMWare virtualization
- DAS technology
- Collaborative team development
- Project management
- Budget forecasting
- Effective communication
- Team leadership
- Detailed analysis
- Project scope analysis
- Customer relations
- Quality assurance and control
- Construction management
- Cross-functional coordination
Vendor Training And Certifications
- DAS Corning Mobile Access
- DAS TE Connectivity (Tyco)
- DAS Andrews CommScope
- Light Brigade Fiber Optic fusion splicing
- OTDR
- Anritsu Site Master
- IBwave
- OSHA 40
- Com Train Rescue Certification
- DragonWave
- Ceragon
- Quantum New Horizon
- E-BandTQM Teambuilding
- ISO 9000
- NSN TMobile MR-BTS-002-FLXLTE Commissioning and Installation
- Ericsson VZW and AT&T RBS commissioning
- PIM Pro
- Sprint Project Ocean Full Build
- T-Mobile LTE Macro Add-Ons
- Clearwire AAV augments
- EFemto
- Pico
- Small Cell
- IBS networks
- Clearvision
- Siterra
- AT&T ACAS U2L
Timeline
Small Cell/New Site Build - Project Manager
MasTec Network Solutions
05.2024 - Current
Regional Market Manager
KMM Telecommunications Inc
01.2022 - 05.2024
Wireless and Construction Operations Manager
SAC Wireless
04.2018 - 12.2021
CRAN/Small Cell Project Manager
MasTec Network Solutions
09.2016 - 04.2018
Microwave/DAS Project Manager
SAC Wireless LLC
07.2012 - 09.2016
Q.A/UAT Software Release Manager
The Higher Gear Group Inc.
06.2007 - 03.2012
Corporate Software Trainer/Customer Support Specialist
The Higher Gear Group Inc.
05.2003 - 06.2007
Bachelor of Science - Telecommunications Management
DeVry University
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