Crystal Mitchell
Marshfield,MO
Summary
Detail-oriented Refund Specialist at CoxHealth Hospital with a proven track record in refund processing and dispute resolution. Adept at collaborating with clinical staff to ensure accurate charge placements, demonstrating strong problem-solving abilities and effective communication skills. Committed to compliance and delivering exceptional service in a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Refund Specialist
CoxHealth Hospital
04.2021 - Current
Refunded all types of insurances. I have worked Medicare exclusively and I have refunded Rural Health Medicare. I am responsible for working patients drug charges and I have worked closely with coders as well as clinc staff to ensure money is placed on correct charges.
Cash Poster
CoxHealth Hospital
02.2015 - 04.2021
I posted all types of insurance. I posted Rural Health. I also worked GL's and was responsible for spreadsheets and transferring as well as receiving money from other entities within the Cox Health system.
Education
Union High School
Union, MOGed
Ozarks Technical Community College
Springfield, MO05.2012
Skills
- Patience and tolerance
- Compliance awareness
- Conflict management
- Dispute resolution
- Refund processing
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Professional communication
Timeline
Refund Specialist
CoxHealth Hospital
04.2021 - Current
Cash Poster
CoxHealth Hospital
02.2015 - 04.2021
Union High School
Ged
Ozarks Technical Community College
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