Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Moran

Wayne,MI

Summary

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.

Overview

13
13
years of professional experience

Work History

Warehouse Associate

Amazon
Romulus, MI
07.2021 - Current
  • Manages final stages of package quality control, which include inspecting problem-solving items, weight control through SLAM, with Escalations permission, to ensure the customers' packages were received on time.
  • Safety committee member assisted in the organization of Hearing Conversation Testing, ensuring associates' testing time was not delayed. Communicated with Operation Management and Safety to ensure no interruptions in the flow of testing. Informed test takers of why it was being performed.
  • Assists in facilitating the onboarding of new employees through training and mentorship, cross-trained associates in outbound positions, as well as over 20 AA. Being the lead trainer for SLAM.
  • Extensively trained in various outbound processes, including pick, pack, smartpack, customer returns, and indirect roles waterspider totes, SLAM, showcasing adaptability and proficiency in executing diverse tasks.

Orthodonist&Hygiene Assistant

Midwestern Dental
Dearborn, MI
10.2018 - 03.2020
  • Proficient in conducting X-rays, dental impressions, and sterilization for patients.
  • Effectively educated patients on proper oral hygiene practices, personalized treatment plans, and the importance of preventive measures.
  • Addressed patients' concerns, complaints and fears with understanding and empathy, establishing loyal patient following.
  • Followed safety protocols when handling hazardous materials such as chemicals or medical waste.

Lead Bartender

Port District F.O.E
Southgate, MI
05.2011 - 10.2018
  • Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
  • Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
  • Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
  • Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
  • Resolved customer complaints promptly and professionally while adhering to company guidelines.

Education

Associate of Science -

University of Maryland Global Campus

Certification - CPR Certification

American Red Cross
03-2024

Licensed Manicurist -

Dorsey School of Beauty
Taylor, MI
08-2020

GED -

Romulus Adult Education Alternative
Romulus, MI
03-2020

Skills

  • Operations Support
  • Complex Problem-Solving
  • Pallet Jack Operations
  • Quality Control
  • Packaging and Labeling
  • Warehouse Safety
  • Assembly and production
  • Product verification
  • Order Picking
  • Warehouse tools operation
  • VRC certified

Timeline

Warehouse Associate

Amazon
07.2021 - Current

Orthodonist&Hygiene Assistant

Midwestern Dental
10.2018 - 03.2020

Lead Bartender

Port District F.O.E
05.2011 - 10.2018

Associate of Science -

University of Maryland Global Campus

Certification - CPR Certification

American Red Cross

Licensed Manicurist -

Dorsey School of Beauty

GED -

Romulus Adult Education Alternative

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Crystal Moran