Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Crystal Munoz

Meriden

Summary

Ambitious and adaptable professional committed to elevating customer service through precise communication, keen attention to detail, and robust problem-solving capabilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Flight Attendant

Avelo Airlines
New Haven
10.2024 - 01.2025
  • Ensured passenger safety through thorough pre-flight checks and safety briefings.
  • Assisted passengers with boarding procedures and luggage storage.
  • Delivered in-flight service, including meal distribution and beverage options.
  • Collaborated with crew members to maintain a positive cabin environment.
  • Responded promptly to passenger inquiries and resolved any concerns effectively.

Patient Care Coordinator

Ophthalmic Consultants of Connecticut
Fairfield
06.2017 - 08.2023
  • Served as a Patient Care Coordinator for the practices busiest office location where it was my responsibility to answer phones and schedule appointments keeping in mind each provider's different schedules.
  • I registered patients, collected balances and co-payments, verified insurance and called patient referrals.
  • Throughout my time I assumed other responsibilities which included basic pretesting and diagnostic testing of the eye.

Temporary Medical Assistant

UConn Health
Farmington
08.2016 - 01.2017
  • Covering for a maternity leave I accommodated four providers in their Rheumatology specialty as well as the fellows and residents in ensuring optimal patient care and smooth daily functioning of the office with praise and approval for delivering great patient care and for being a fast learner.
  • Triaged patients, took vitals, updated patients medical histories, called patients with test results, etc.

Medical Assistant Extern

Comprehensive Family Foot Center
Middletown
03.2016 - 05.2016
  • Collected vital signs, assisted in various tasks including orthotic casting, shot and processed X-rays, removed sutures, provided wound care as directed, scheduled and confirmed appointments, pulled charts and filed, collected copayments for insurance.

Third Key Holder

Icing by Claire's
Meriden
03.2013 - 09.2015
  • Responsible for sales associates and management-level functions, including customer service, visual merchandising, pricing, operating POS systems, ear-piercing services, money deposit transactions, and opening/closing store procedures.

Education

Certification in Medical Assistant - Allied Health

Southington, CT
Southington, CT
04.2016

High School Diploma -

Meriden, CT
Meriden, CT
06.2013

Skills

  • Team Collaboration
  • Effective Communication Skills
  • Referral Processing Strategies
  • Problem-solving Techniques
  • Customer Relationship Management
  • Time management
  • Team Collaboration
  • Effective Communication Skills
  • Referral Processing Strategies
  • Problem-solving Techniques
  • Customer Relationship Management
  • Time management

Affiliations

Elevate Life Church CT

11/2024- Present

I am devoted to my local church, as a Servant Leader at Elevate Life Church, I serve and assist in many teams and areas of the church. Those teams include, Housekeeping, Kids Ministry (1st-5th Grade), and helping facilitate various events held by the church. I am being trained to become a Lead in the Kid's Ministry where those responsibilities will include creating the schedule, creating the flow sheet, and delivering the message.

Accomplishments

President and Deans list Branford Hall Career Institute

Certification

Flight Attendant Certification

References

References available upon request.

Timeline

Flight Attendant

Avelo Airlines
10.2024 - 01.2025

Patient Care Coordinator

Ophthalmic Consultants of Connecticut
06.2017 - 08.2023

Temporary Medical Assistant

UConn Health
08.2016 - 01.2017

Medical Assistant Extern

Comprehensive Family Foot Center
03.2016 - 05.2016

Third Key Holder

Icing by Claire's
03.2013 - 09.2015

Certification in Medical Assistant - Allied Health

Southington, CT

High School Diploma -

Meriden, CT

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