Crystal Nagel

• Picked items from store shelves to fulfill customer orders.

• Replenished shelves with merchandise from the backroom when items were not stocked.

• Assisted customers with product locations and Walmart service questions.

• Assisted customers with starting, stopping, and transferring utility service.

• Responded to customer questions about billing.

• Handled collections-related customer inquiries.

• Handled Startek inbound customer calls using CRM systems

• Worked as a cashier in a retail home-improvement store.
• Processed customer purchases at Home Depot registers with accuracy and speed.
• Handled cash, credit, debit, and gift card transactions following store procedures.
• Verified prices, discounts, and product codes during checkout.
• Directed shoppers to departments, aisles, and product locations across the store.
• Maintained organized checkout lanes and replenished register supplies.