Crystal Navarro
Summary
Enthusiastic Cosmetology Instructor with over 20 years of experience In cosmetology. Outstanding eye for detail and organizational capabilities with extensive knowledge of individualized lesson plans and monitoring student growth. Committed to long-term results in stimulating environments. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Cosmetology Instructor
IBMC College
02.2024 - Current
- Delivered Educational curriculum and lesson knowledge to students in a classroom/clinic for setting.
- Complete administrative work required per class, including grading, curriculum, support, and tutoring students(make -up hours)
- Attend department,campus, and company meetings as requested by cosmetology program manager.
- Participate in educator and professional development as required by credentialing agency.
- Ensure all compliance requirements are met when providing instruction in classes, and on the clinic floor (state and national requirements).
- Maintain confidentiality of all work information.
Hair Salon Owner/Stylist
Crystal (S)alon
09.2020 - Current
- Expanded service offerings based on market demand analysis which resulted in increased bookings from new target segments.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Evaluated industry trends to introduce innovative techniques and services for an enhanced client experience.
- Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Collaborated with other local businesses to create cross-promotional opportunities, increasing brand visibility in the community.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Distributed business cards outside of salon to generate new business.
- Learned and adapted quickly to new technology and software applications.
HairStylist/boot-rent
Molly's Salon
08.2014 - 07.2020
- Educated clients on proper haircare and products
- Maintained a long-term relationship with clients
- Performed haircuts, hairstyles, haircolor, perms, hair washing, facial waxing.
- Recorded notes for future reference about customer preferences and services delivered.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Counted and documented opening and closing cash amounts daily.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Increased revenue through effective customer service and inventory management.
Hairstylist
Floyds 99 Barbershop
09.2007 - 06.2014
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Established strong relationships with local businesses for cross-promotional opportunities benefiting both parties involved.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Successfully handled walk-in customers.
- Increased salon revenue by upselling products and additional treatments during service.
Education
Cosmetology License - Cosmetology
Cheeks International Academe's of Beauty Culture
Fort Collins, CO2007
High School Diploma -
Centennial High School
Fort Collins, CO05.2005
Skills
- Lesson planning knowledge
- Salon administration understanding
- Professional ethics
- Teaching strategies
- Upselling Services
- Appointment Scheduling
- Salon hygiene maintenance
- Social Media Promotion
- Multitasking and Organization
- Customer Service
- Teamwork and Collaboration
Certification
- Cosmetology license, 2007-2024
- Business license for Crystal's Salon,2020-2024
- Barbicide Covid-19 Certification, 2020
- Barbicide Certification, 2024
- Barbicide Community Health Ambassador, 2022-2024
- Student Retention Methods Certification 2024
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised 20-40 students daily.
- Collaborated with a team of 10 weekly to keep our classes running smoothly.
References
- Lynette Hoisington, 970-581-1349
- Jessica Stone, 970-310-1233
- Lexi Gonzales, 970-599-9012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
- Lynette Hoisington, 970-581-1349
- Jessica Stone, 970-310-1233
- Lexi Gonzales, 970-599-9012
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsPaid time offTeam Building / Company Retreats401k matchPaid sick leave4-day work weekWork from home optionStock Options / Equity / Profit SharingLanguages
English
Timeline
Cosmetology Instructor
IBMC College
02.2024 - Current
Hair Salon Owner/Stylist
Crystal (S)alon
09.2020 - Current
HairStylist/boot-rent
Molly's Salon
08.2014 - 07.2020
Hairstylist
Floyds 99 Barbershop
09.2007 - 06.2014
Cosmetology License - Cosmetology
Cheeks International Academe's of Beauty Culture
High School Diploma -
Centennial High School
- Cosmetology license, 2007-2024
- Business license for Crystal's Salon,2020-2024
- Barbicide Covid-19 Certification, 2020
- Barbicide Certification, 2024
- Barbicide Community Health Ambassador, 2022-2024
- Student Retention Methods Certification 2024
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