Crystal Nichols
Toney
Summary
Dedicated professional with a proven track record at PHOENIX Rehabilitation, adept in security awareness and fostering positive client relations. Excelled in maintaining a secure, welcoming environment, leveraging strong organizational skills and a calm demeanor. Demonstrated expertise in managing sensitive data and enhancing front desk operations through effective communication and technological proficiency.
Overview
16
16
years of professional experience
Work History
Badge Checker
PHOENIX Rehabilitation
08.2008 - Current
- Issued access cards to authorized personnel to monitor access points.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Completed all tasks in compliance with company policies and procedures.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma -
Spiritlife Christian Acadamey
Madison, AL05-2004
Skills
- Calm demeanor
- Front desk operations
- Security awareness
- Positive and professional
- Verbal and written communication
- Telephone skills
- Security
- Professional demeanor
- Organization skills
- Phone etiquette
- Customer/Client relations
Timeline
Badge Checker
PHOENIX Rehabilitation
08.2008 - Current
High School Diploma -
Spiritlife Christian Acadamey
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