Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Norse

Elmer,NJ

Summary

Motivated individual who is looking to excel in a new position with a company that offers challenges and room to advance.

Overview

18
18
years of professional experience

Work History

Production Team Lead

Antylia Scientific
08.2019 - 02.2024
  • Collaborated with cross-functional teams to optimize workflows, resulting in increased productivity levels.
  • Attained higher product consistency through the development and enforcement of standardized operating procedures.
  • Boosted morale, fostering a positive work environment through open communication and supportive leadership practices.
  • Improved team performance by providing regular training and mentoring to staff members.
  • Organized work to meet demanding production goals.

Receptionist

Advent Health Ocala
02.2014 - 03.2019


  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Telemarketer

Connect X
01.2006 - 08.2011
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Qualified leads and set up customer appointments for outside sales team.

Education

Business Management -

Bainbridge College

High School Diploma -

Colquitt County High School
Moultrie, GA

Skills

  • Manufacturing experience
  • Training and mentoring
  • Standard operating procedures
  • Health and safety compliance
  • Performance improvements
  • Direct and Indirect sale experience

Timeline

Production Team Lead

Antylia Scientific
08.2019 - 02.2024

Receptionist

Advent Health Ocala
02.2014 - 03.2019

Telemarketer

Connect X
01.2006 - 08.2011

Business Management -

Bainbridge College

High School Diploma -

Colquitt County High School

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Crystal Norse