Crystal Nunez
San Juan,TX
Summary
Experienced National Guard professional specializing in surveillance operations and border security and help desk. Expertise in real-time monitoring, radio communication, and inter-agency coordination. Led personnel as Team Leader and acting SOG, ensuring equipment accountability and mission readiness under pressure.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Team Leader
Army National Guard - Operation Lone Star
Rio Grande Valley / Eagle Pass, TX
05.2023 - 08.2025
- Briefed personnel on mission objectives, safety procedures, and operational updates as acting SOG during leadership absence.
- Assisted Border Patrol agents in apprehending individuals crossing illegally, supporting enforcement and processing operations.
- Worked alongside multiple law enforcement agencies to support border security operations and maintain situational awareness.
- Communicated using proper radio etiquette and 10-codes to ensure clear and efficient information exchange.
- Distributed and accounted for weapons and equipment before and after shifts, maintaining strict accountability and readiness.
Help Desk
Army National Guard - Operation Lone Star
McAllen, TX
10.2021 - 05.2023
- Managed distribution of radios and electronic devices, ensuring operational readiness.
- Assisted with help desk ticketing to troubleshoot and resolve email and user account issues.
- Developed and maintained spreadsheets to track tickets and equipment inventory, improving organization and accountability.
Camera Operator
Army National Guard - Operation Guardian Support
McAllen, Texas
06.2018 - 11.2020
- Monitored border activity using surveillance systems and relayed real-time intelligence via radio and command channels to support rapid response.
- Deployed and operated aerostat surveillance systems with Border Patrol to enhance real-time monitoring and detection.
- Communicated using Border Patrol 10-codes and proper radio etiquette to ensure clear and efficient information exchange during operations.
Education
High School Diploma -
Lopez High School
Brownsville, TX06-2015
Skills
- Leadership & Team Supervision
- Multi-Agency Coordination
- Operational planning
- Situational decision-making
- Compliance accountability
- Asset management
- Intelligence monitoring
- Radio communication protocols
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
U.S. Army National Guard Military Driver’s License (Government Vehicle Operator Certification)
Timeline
Team Leader
Army National Guard - Operation Lone Star
05.2023 - 08.2025
Help Desk
Army National Guard - Operation Lone Star
10.2021 - 05.2023
Camera Operator
Army National Guard - Operation Guardian Support
06.2018 - 11.2020
High School Diploma -
Lopez High School