Crystal Oler
Arlington,TX
Summary
Motivated entry-level healthcare informaticist with a background in healthcare services. Skilled in navigating electronic health records (EHR) systems, analyzing healthcare data, and identifying opportunities for process improvement. Possesses a solid understanding of healthcare workflows and regulations, combined with a passion for integrating technology to enhance patient care outcomes and streamline operations. Strong interpersonal and problem-solving abilities, with a demonstrated commitment to leveraging informatics solutions to drive efficiency and quality in healthcare delivery. Ready to apply practical healthcare experience and technical knowledge to contribute effectively to healthcare informatics initiatives.
Overview
14
14
years of professional experience
Work History
EMT
Replenish Hydration
09.2017 - Current
- Addressing patients’ nutrient deficiencies in small-scale clinic environment with review of medical history and vital signs. Inserted peripheral IVs and administered IV fluids.
- Monitors patients throughout visit to ensure no adverse reactions occur and comfort is achieved
- Administers intramuscular injections according to patient needs
- Followed all safety protocols and took necessary precautions while providing care.
Remote Cardiac Monitoring Technician
Mayo Clinic
12.2022 - 12.2023
- Served as reliable point of contact for patients experiencing technical difficulties with their monitoring device. Encouraged patients to participate in managing their own care
- Monitor rhythm alerts for all Mayo Foundation cardiac patients, identifying irregularities per health policies and procedures, ensuring safe and smooth monitoring for over 200 patients, and counting
- Consistent use of visual data and statistics to draft reports for care providers.
- Perform Holter, MCT, and Event monitor scanning for duration of monitoring period and escalate when appropriate.
Cardiac Stress Technologist
HealthScan Imaging
04.2022 - 10.2022
- Travel to different cardiology offices in DFW area to perform cardiac stress testing on patients
- Educate patients on processes of cardiac imaging and nuclear stress testing
- Conduct approximately 15 exercise stress tests and assist radiology technician with chemical infusion while monitoring for ECG changes.
Patient Transfer Assistance Coordinator
North Central Texas Trauma Regional Advisory Council
09.2021 - 02.2022
- Served as lead delegate during COVID-19 pandemic for regional and nationwide hospital patient placement
- Facilitated contact with area hospitals for bed availability to mediate placement issues accordingly
- Provided patient education and guidance regarding alternative COVID therapies and locations.
Referral Intake Coordinator
Southwest Transplant Alliance
05.2020 - 03.2021
- Conducted initial assessments of donors medical histories and eligibility for organ donation. Liaised with teams and families for organ recovery.
- Communicated with teams on potential donor information and family regarding matters surrounding brain death procedures
- Maintained contact with funeral homes and medical examiners for potential tissue donors and securing body locations.
Dispatch Health Medical Technician (DHMT)
Dispatch Health
02.2020 - 03.2020
- Responded to patient’s urgent care and diagnostics needs with care provider in their own homes
- Performed all vitals, specimen collections, and performed all testing to confirm patient diagnoses
- Provided exceptional customer service and making sure all needs were met and questions answered.
Emergency Room Technician (ERT)
UT Southwestern Medical Center
03.2018 - 02.2020
- Liaised between nurses, physicians, patients and visitors. Facilitated transfer of patients throughout medical facility and between departments.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR. Inserted peripheral IVs and administered non-medication IV fluids.
Emergency Medical Technician- Basic
American Medical Response/Arlington EMS
05.2010 - 01.2020
- Provided emergency medical care under pertinent protocols depending on call type
- Served as first response to medical calls during special events at area venues
- Worked in cooperation with Arlington Fire Department to provide adequate care on all 911 calls.
- Reduced on-scene time by rapidly assessing patients'' conditions and determining appropriate course of action in collaboration with medical professionals.
Education
Master of Science - Healthcare Informatics
University of Texas, Rio Grande Valley
Edinburg, TX02.2024
Bachelor of Science - Interdisciplinary Studies
University of Texas, Arlington
Arlington, TX12.2017
Associate of Arts -
Tarrant County Community College
Fort Worth, TX12.2017
Skills
- Results-driven and organized cardiac monitoring technician with over 10 years of experience with direct patient healthcare, following HIPAA & protected health information (PHI) standards to ensure competent evaluations, quick turnaround for results, and smooth business options Understanding of healthcare informatics principles including data security, privacy regulations, and healthcare workflows Proactive problem-solving with extensive device troubleshooting skills A master’s degree holder in health sciences with a focus on Healthcare Informatics, complemented by coursework in Clinical Information Systems and Healthcare Database Management Proficient in Microsoft Office, Teams, Slack, SharePoint, and familiar with Electronic Health Record systems like Epic, AthenaHealth, Dr Chrono, and eClinicalWorks Currently pursuing CompTIA Data certification
Timeline
Remote Cardiac Monitoring Technician
Mayo Clinic
12.2022 - 12.2023
Cardiac Stress Technologist
HealthScan Imaging
04.2022 - 10.2022
Patient Transfer Assistance Coordinator
North Central Texas Trauma Regional Advisory Council
09.2021 - 02.2022
Referral Intake Coordinator
Southwest Transplant Alliance
05.2020 - 03.2021
Dispatch Health Medical Technician (DHMT)
Dispatch Health
02.2020 - 03.2020
Emergency Room Technician (ERT)
UT Southwestern Medical Center
03.2018 - 02.2020
EMT
Replenish Hydration
09.2017 - Current
Emergency Medical Technician- Basic
American Medical Response/Arlington EMS
05.2010 - 01.2020
Master of Science - Healthcare Informatics
University of Texas, Rio Grande Valley
Bachelor of Science - Interdisciplinary Studies
University of Texas, Arlington
Associate of Arts -
Tarrant County Community College
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