Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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CRYSTAL OWEN L.V.N.

West

Summary

Licensed Vocational Nurse with experience ensuring high standards of competent care for a wide variety of patients with diverse needs. Fast paced and a quick learner with excellent organizational and critical thinking. Work well with others as well as independently. Vast amount of knowledge and responsibility in a near 30 year career as a nurse. Pride is seen in work. Enjoy learning new things about medicine, technology, and rehabilitation every day. Passionate about teach and assist. Finds leadership, continuity of care, compassion and empathy are keys to success.

Overview

26
26
years of professional experience

Work History

Contract Nursing

Shiftkey, Direct Care, True Excellence, Etc
11.2021 - Current

Excellent rating across the board for all platforms.

MDS, LVN, ADON (interim)

Town Hall Estates
09.2018 - 02.2019

MDS Coordinator, care planing, RUG scoring and coding for all admissions. Interim ADON, nursing administration on call, staff nurse, cna, nursing education, quality mgmt, doctor liason, wound care, team player, problem resolution, PASRR, MHMR facilitator. Worked closely with rehab facilitation and PDPM preparation.

MDSCoordinator, CarePlan Coordinator, Nursing Administration

Senior Living Properties
10.2017 - 06.2018
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies such as Medicare, Medicaid, MHMR, and PASRR, and managed care insurances.
  • Worked closely and accurately with business office to resolve claim issues and payment and recertification as needed.
  • Enjoyed working with rehab team to maximize RUG scores and quality of life of residents and assisted in obtaining adaptive equipment.
  • Launched and managed Restorative Program.
  • Coordinated PPS, Care Plans, referrals, and all risk assessments.
  • Worked as ADON often, as necessary.
  • Screened all potential admissions and assigned coding for MCR diagnoses, certifications, and approved and gained medical necessity for Medicaid.
  • On call time for staffing and as administration.
  • Rounded with physicians.
  • Provided chart audits and needs for improvement.
  • Provided all CASPER, QIPP, and QAPI reports and monitored and gained facility budget.
  • Employee in services for proper coding of ADLS , PIPP management., psychotropic drug reduction.
  • 672 and 802 reports.
  • Worked as floor nurse as needed due to on call and inadequacy of staffing.

LVN

EPIC Health Services/ MSN/ Nurses Plus
03.1998 - 10.2017
  • Nurses Plus/ Medical Staffing Network/Epic Healthcare - Waco/Temple/ Ft. Worth. Worked with company through multiple name changes throughout years providing one on one care independently as well as staff relief in the following disciplines: Med/Surg, Pediatrics, ICU, NICU, PICU, Renal, Oncology, Internal Med, Orthopedics,E.R., SICU, PACU, OB/GYN, Nursery, long term care charge nurse,clinic relief, De Paul, MDS relief, and rehabilitation facilities.
  • Set up and facilitated Green zone E.R .overflow as needed at Providence as needed.
  • Home lab draws Insurance assessments and claims.

LVN

PALS Home Health
1 2016 - 2017

Provide home health nursing to chronic and critical children of all ages. Worked independently with assessments, labs, and coordinated all aspects of care from appointments, labs, supplies, meds and therapies. Decreased physicain visits and rehospitalizations.

LVN Charge nurse, MDS Coordinator,acting ADON

Ridgecrest Retirement and Healthcare Community
9 2014 - 11 2016

Worked as charge nurse initially and advanced to MDS coordinator.

Coordinated MDS schedules and calendars for everyone in our interdisciplinary team in an administrative position. Assessed QA reports and worked with staff to make improvements in percentiles. Advised and educated staff on charting Rug necessities .

Initiated initial diagnosis and ongoing ICD9 and ICD10 codes upon assessment, reassessment and corroborated with rehab team.

Accepted and denied admissions for maximum reimbursement.

Provide in house in services to all staff as to improve RUG, QA and staff security and positivity.

Submitted PASRR level 1 and 2 and coordinated MHMR appointments, assessments, and interventions.

Assisted billing department.

Oversaw and implemented Restorative Nursing.

Care plan coordination and case management.

Assessed and coordinated skin care management and psychotropic protocols for quality maintenance.

Acted as ADON as necessary and accepted on call responsibilities.

Monitored labs and summaries.

Worked hand in hand with physicians and rehab team to improve rug.

Submitted QA reports in house, state level, and federally.

Coordinated CPR cert and recertification.

Coordinated care and assistance of any and all staff as necessary at any given time.


LVN Charge Nurse

Dr. Meera Amar
01.1998 - 01.2000
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests.
  • Worked one on one with Endocrinologist during procedures.
  • Skin Biopsies Management of Acromegaly as well as various autoimmune disesases Thyroid ultrasound Downloaded bloodglucose monitors Diabetic nutrition and general diabetic education Bone density Prescription refills and patient call back Prescription assistance programs and mail order set up Drug trial assistance Check in and out of patients and assigned icd9 codes Referrals and prior authorizations.

Education

Healthcare Prerequisites

Hill College
Hillsboro, TX

LVN - Nursing

McLennan Community College
Waco, TX
1998

GED -

Connally High School
Waco, Texas
1994

Skills

  • Vast knowledge in Gerontology, Med/ Surg, and Acute Care
  • Administrative on call for staffing and guidance of ancillary staff
  • Competent and quality assessments upon admission or change of condition
  • Neurological and head to toe assessment and awareness of change
  • Disease and infection prevention, intervention teaching, and encouragement
  • Preceptor for CNAs
  • Successful direction in staff meetings
  • Hospice and palliative care experience
  • Patient/family focused
  • Patient evaluation/intervention, Care Plan Management and scheduling
  • Wound care assessment and management
  • Physician rounds, orders, and accommodation
  • Risk management processes and analysis for long term care and rehabilitation
  • Public speaking and employee in service
  • Problem resolution capability
  • Professional bedside manner
  • CERNER, QAPI, CASPER, QIPP,TMHP, SIMPLE, POINT CLICK CARE, MATRIX fluent and knowledgeable
  • Restorative program guidelines and management
  • Adept at prioritizing/managing deadlines for Medicare, Medicaid, and Managed Care Guidelines
  • Cooperation and coordination with therapy staff for optimal reimbursement
  • Flexible and Adaptable
  • Calm under pressure in any scenario
  • Safe NG tube insertion and removal, IV, PICC, GB placement and utilization
  • Thorough physical assessments, risk assessments and coding of ADL's accurately
  • Appeal processes and gains of denied claims
  • Prenatal nutrition/ care proficiency
  • Patient positioning and adaptive equipment knowledge placement, and teaching
  • Feeding assistance aptness
  • Immunization requirements, and growth charts
  • Public assistance resources
  • Tracheotomy care
  • Order and script entry
  • Diabetic medication and diet assistance and teaching
  • ICD 10 coding and assigning for primary and secondary assignments upon admission for Medicare certification and medical necessity
  • Patient, family, and employee advocate
  • Chest pain management and emergent care

Accomplishments

A lengthy physical illness restricted my capabilities for several years in all aspects of my life. I am blessed by God to give back and serve him everyday through nursing.. I am appreciative of my beautiful family, health, and career.

I intend to advance in my studies as well as my health in the future by his grace.

References

Maranda May, Administrator  254-265-0286

Mitzi Munson LSW 325-660-4999

Trish Arnold R.N. 361-220-9842

Mike Kroll PTA 254-716-6656

Thomas Isaak Administrator 731-460-9747

Dr. Meera Amar Endocrinology 254-751-9777

Barbra Dodson, Nurse Practitioner 254-640-9581

Sara Denehey 254-652-1069 C.N.A. Westview Manor, Ridgecrest Retirement





Timeline

Contract Nursing

Shiftkey, Direct Care, True Excellence, Etc
11.2021 - Current

MDS, LVN, ADON (interim)

Town Hall Estates
09.2018 - 02.2019

MDSCoordinator, CarePlan Coordinator, Nursing Administration

Senior Living Properties
10.2017 - 06.2018

LVN

EPIC Health Services/ MSN/ Nurses Plus
03.1998 - 10.2017

LVN Charge Nurse

Dr. Meera Amar
01.1998 - 01.2000

Healthcare Prerequisites

Hill College

LVN - Nursing

McLennan Community College

GED -

Connally High School

LVN

PALS Home Health
1 2016 - 2017

LVN Charge nurse, MDS Coordinator,acting ADON

Ridgecrest Retirement and Healthcare Community
9 2014 - 11 2016
CRYSTAL OWEN L.V.N.