Crystal Parker
Grand Prairie,TX
Summary
Results-oriented leader with expertise in data analysis, strategic planning, and regulatory compliance. Proven track record in enhancing program effectiveness and operational efficiency through data-driven strategies and effective staff management.
Overview
6
6
years of professional experience
Work History
Assistant Director of Certification
City Teaching Alliance
Dallas, TX
07.2025 - Current
- Assisted in coordinating professional development workshops for teaching staff, fostering continuous improvement.
- Managed communication between stakeholders to ensure alignment on state governing code and regulations
- Supported data analysis efforts to evaluate program effectiveness and inform strategic decision-making.
- Developed training materials for staff, streamlining access to resources and improving instructional practices.
- Implemented data-driven strategies for continuous improvement of Fellow experience and success
- Oversaw project management, ensuring timely completion within budget constraints.
- Increased operational efficiency, reviewing and optimizing departmental workflows.
- Increased accreditation rating for state reported data
Certification Manager
City Teaching Alliance
Dallas, TX
04.2024 - 07.2025
- Developed and implemented certification processes for teaching Fellows.
- Collaborated with stakeholders to ensure compliance with state governing standards.
- Monitored and evaluated over 120 candidate's progress through certification requirements across 2 regional locations
- Provided training and resources to candidates on certification procedures.
- Facilitated workshops to educate staff on certification policies and updates.
- Developed data management systems for tracking candidate certifications, including Asana, Salesforce, and state systems
- Updated certification requirements in response to changing industry demands, ensuring relevance and applicability in the job market.
- Analyzed exam results data to identify trends and areas for improvement in both content validity and candidate performance.
- Communicated regularly with internal stakeholders about progress towards department goals and milestones achieved within the certification program.
- Conducted regular audits of certification records, maintaining accuracy and compliance with industry standards.
- Increased overall certification pass rates by 10% each year by providing clear exam guidelines and offering effective study materials for candidates.
- Leveraged feedback to improve certification protocols and candidate support initiatives.
Certification Officer
City Teaching Alliance
Dallas, TX
06.2023 - 04.2024
- Monitored program effectiveness through data analysis of 80 program candidates across 4 cohorts
- Facilitated communication between stakeholders to ensure alignment on programmatic goals.
- Streamlined administrative processes, improving response times and Fellow support resources
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
PEIMS Coordinator
Birdville ISD
Haltom City, TX
01.2020 - 06.2023
- Developed and maintained databases to track student participation in programs, improving data accuracy and retrieval efficiency.
- Led training sessions for new staff on operational procedures, promoting consistency in data validation and accuracy across the district.
- Streamlined reporting processes for state reporting increasing transparency and accessibility of information for decision-making.
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion of state reporting initiatives, ensuring deadlines were adhered to.
Education
Art
Dallas College
Dallas, TX06-2026
Skills
- Data analysis
- Regulatory compliance
- Task delegation
- Proficient Excel,
Technical Skills
- Proficient Sharepoint
- Proficient Google Sheets
- Proficient in Salesforce
- Asana Workflow Specialist
Timeline
Assistant Director of Certification
City Teaching Alliance
07.2025 - Current
Certification Manager
City Teaching Alliance
04.2024 - 07.2025
Certification Officer
City Teaching Alliance
06.2023 - 04.2024
PEIMS Coordinator
Birdville ISD
01.2020 - 06.2023
Art
Dallas College