Crystal Payne (Cedeño)
Houston,TX
Summary
Dynamic professional with a proven track record in customer service and leadership, notably as a Dasher, Fine Jewelry Specialist, Security Officer, and Supervisor at Kentucky Fried Chicken, Skilled in leadership, the jewelry industry, as well as distribution, cash handling and P.O.S. operations, I excel in creating positive customer experiences and managing teams effectively. Committed to delivering excellence and fostering a collaborative work environment.
Overview
26
26
years of professional experience
Work History
Dasher
DoorDash
Anywhere
08.2020 - Current
- Interacted with customers, always created positive customer service experiences
- Received/distributed customer orders
- Operated: DoorDash App, telephone
Fine Jewelry Specialist
Self-employed
Houston, USA
05.1999 - Current
- Diamond Certified in the Four (4) C's
- Knowledge of Metal Properties
- Knowledge of Birthstones
Security Officer
Imperial Guard & Detective Services
Austin, TX
05.2013 - 01.2018
- Observed, Investigated, and Reported
- Documented daily patrol on D.A.R. (Daily Action Report)
- Interacted with customers, always created a positive customer experience
Supervisor
Kentucky Fried Chicken
Elgin, USA
08.2010 - 07.2011
- Supervise 5-8 employees
- Open/Close store
- Daily shift report
- Prepare and distribute orders to customers
- Proven excellent 5-Star Customer Service
- Operated: P.O.S. Terminal, cash register, telephone
- Cash handling
Education
Diploma - General Studies
Clear Brook High School
Friendswood, TX05.1999
Skills
- Former Security Officer
- Supervisory/Leadership skills
- Customer Service
- Cashiering
- POS Terminal
- Time management
- Document reporting
- Phone etiquette
Timeline
Dasher
DoorDash
08.2020 - Current
Security Officer
Imperial Guard & Detective Services
05.2013 - 01.2018
Supervisor
Kentucky Fried Chicken
08.2010 - 07.2011
Fine Jewelry Specialist
Self-employed
05.1999 - Current
Diploma - General Studies
Clear Brook High School