Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service.
Overview
9
9
years of professional experience
Work History
Dasher
DoorDash
01.2022 - Current
Developed and maintained professional relations between customer, store personnel, and company.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Verified orders prior to completing deliveries to avoid customer complaints.
Served customers promptly by smoothly collecting and delivering high volume of orders.
Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Delivery Driver
Jimmy John's Sandwiches
03.2023 - 04.2024
Maintained excellent punctuality, customer service, and efficiency.
Trained new drivers on the company's delivery process and effective customer service practices.
Maintained an upbeat, positive attitude in a busy, customer-focused environment.
Kept detailed mileage and fuel reports to track overall fuel costs.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Followed corporate procedures to maintain company and customer data confidentiality.
Verified accuracy of all deliveries against order forms.
Security Guard
Security Concepts
11.2022 - 03.2023
Responded quickly to incidents and assessed active situations for security concerns.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Remained calm, assertive, and mindful to think critically and problem-solve during stressful situations.
Responded quickly to emergency situations to assess and deflect issues.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Bather/ Stylist Apprentice
PetSmart
08.2021 - 12.2021
Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
Delivered continuous focus and attention to lodged animals, promoting a high level of care and oversight.
Bathed dogs and cats to remove fleas, ticks, and other skin parasites.
Trimmed nails using clippers and grinders.
Administered anal gland expression to prevent discomfort and infections in pets.
Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskies and Malamutes.
Cleaned cat and dog ears to prevent ear infections.
Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
Cleaned tear stains from fur using safe chemical cleansers.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Crew Member
McDonald's
10.2018 - 09.2019
Uphold company standards and compliance requirements for operations and cleanliness of all areas.
Recorded customer orders and communicated clearly to confirm each order.
Completed opening, closing, and shift change tasks to promote store efficiency.
Safely prepared, assembled, and presented food to satisfy customers.
Quickly and efficiently processed payments and made accurate change.
Game Room Team Member
Peter Piper Pizza
03.2018 - 10.2018
Reported game malfunctions promptly to the maintenance department to decrease machine downtime.
Assisted with ticket redemption and provided prize selection to customers.
Communicated effectively with guests to troubleshoot problems and provide guidance for arcade equipment.
Performed daily upkeep and cleaning of all game room components.
Assessed weekly inventory and submitted prize and supply orders for approval of general manager.
Laborer
Morales Construction
10.2016 - 03.2018
Addressed and resolved on-site problems to keep the team on task and avoid the development of larger concerns.
Sustained safety protocols to maintain secure, proper handling of equipment and materials.
Maintained a clean, safe working environment by removing waste from the job site prior to shift completion.