Angelo Iafelice
Suwanee,GA
Summary
Adaptable professional with strong communication and customer service skills. Proven ability to effectively resolve inquiries and enhance customer satisfaction through efficient delivery management.
Overview
5
5
years of professional experience
Work History
Dasher
Doordash
Suwanee, Georgia
01.2026 - Current
- Delivered food orders quickly and accurately to multiple customer locations.
- Utilized GPS for optimal route planning, significantly reducing delivery times.
- Managed delivery schedules via mobile applications to enhance operational efficiency.
- Verified order accuracy with restaurant staff before pickup to ensure quality.
- Maintained a clean, organized vehicle for safe transportation of food items.
- Communicated effectively with customers to confirm orders and resolve issues.
- Adapted delivery routes promptly in response to unexpected delays or changes.
- Collected customer feedback to enhance service quality and future deliveries.
Driver
GrubHub
Suwanee, Georgia
01.2026 - Current
- Delivered food orders promptly to customers' locations.
- Maintained vehicle cleanliness and ensured readiness for each shift.
- Communicated effectively with customers regarding delivery status.
- Navigated efficiently using GPS technology to optimize routes.
- Followed safety protocols while driving and handling food items.
- Managed time effectively to meet delivery schedules consistently.
- Assisted in addressing customer inquiries and concerns professionally.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered packages to customers in a timely and efficient manner.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Achieved consistently high customer scores due to exceptional service.
Church Pianist
Self Employed
Suwanee, GA
02.2025 - Current
- Sight-read songs to accompany musical groups.
- Played in many shows.
- Performed weekly piano accompaniments for church services and special events.
- Coordinated with worship leaders to select appropriate music that aligns with service themes.
Kitchen Staff Member
Dominoes
Suwanee, Georgia
02.2025 - 11.2025
- Assisted in food preparation and kitchen organization tasks.
- Maintained cleanliness and sanitation of kitchen equipment and surfaces.
- Supported chefs by assembling ingredients for daily menu items.
- Operated kitchen tools following safety guidelines and procedures.
- Collaborated with team members to ensure efficient workflow during service hours.
- Assisted in inventory management by restocking supplies as needed.
- Followed recipes and portion standards to prepare consistent dishes.
- Communicated effectively with team members to address kitchen needs promptly.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Maintained cleanliness of work areas throughout shift.
- Cleaned and sanitized frequently to maintain health code standards.
- Followed health and safety guidelines for food preparation and service.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Performed other related duties as assigned by supervisor.
Courtesy Clerk
Kroger
Suwanee, GA
02.2021 - 07.2022
- Provided exceptional customer service by assisting with inquiries and locating products.
- Maintained organized checkout areas and shopping aisles to enhance customer experience.
- Efficiently bagged groceries, ensuring secure transport for all items.
- Stocked shelves with merchandise, optimizing placement for visibility and accessibility.
- Collaborated with team members to manage inventory and replenish supplies promptly.
- Monitored shopping cart areas, returning carts to designated locations as necessary.
- Processed returns and exchanges in accordance with company policies to ensure satisfaction.
- Supported cashiers during peak hours by preparing bags and assisting customers efficiently.
- Directed customers to product locations throughout store to help find requested items.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Assisted with price checks, go-backs, and replenishing supplies.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Provided excellent customer service by being friendly and courteous at all times.
- Supported cashiers by preparing bags and assisting during peak hours efficiently.
- Handled returns and exchanges, following company policies for customer satisfaction.
- Monitored shopping cart areas, returning carts to designated locations as needed.
- Collaborated with team members to manage inventory and restock supplies.
- Stocked shelves with merchandise, ensuring proper placement and visibility.
- Bagged groceries efficiently, ensuring products were secured for safe transport.
- Maintained cleanliness and organization in checkout areas and shopping aisles.
- Assisted customers with inquiries and provided excellent service throughout the store.
Merchandise Stocker And Receiver
GoodWill Of North Georgia
Buford, GA
12.2021 - 01.2022
- Organized merchandise on shelves according to store layout and product categories.
- Assisted customers in locating items and resolving inquiries about products.
- Restocked inventory by unloading deliveries and placing items in designated areas.
- Maintained cleanliness and organization of sales floor to improve shopping experience.
- Collaborated with team members to enhance merchandise replenishment efficiency.
- Monitored stock levels and communicated restocking requirements to management.
- Participated in team meetings addressing inventory management and store operations.
- Implemented safety protocols during handling of merchandise and operation of equipment.
Education
High School Diploma -
North Gwinnett High School
Suwanee, GA05-2019
Skills
- Team collaboration
- Conflict resolution
- Adaptability
- Carpentry expertise
- Music composition
- Music theory
- Communication skills
- Customer service
- Improvisational skills
- Inventory management
- Cleaning and organizing
- Truck processing
Languages
Russian
Professional
Spanish
Limited
Italian
Limited
Timeline
Dasher
Doordash
01.2026 - Current
Driver
GrubHub
01.2026 - Current
Church Pianist
Self Employed
02.2025 - Current
Kitchen Staff Member
Dominoes
02.2025 - 11.2025
Merchandise Stocker And Receiver
GoodWill Of North Georgia
12.2021 - 01.2022
Courtesy Clerk
Kroger
02.2021 - 07.2022
High School Diploma -
North Gwinnett High School