To provide excellent customer satisfaction by exhibiting strong product knowledge and using professional communication standards. Talented professional manager seeking to fill a manager position.
Overview
19
19
years of professional experience
Work History
Sales Supervisor
The Home Depot
06.2014 - 07.2025
Managed a team of 30 people from various backgrounds.
Created tasks for the associate to complete.
Setting up store Ads on a weekly basis and making sure that the store makes the sales goal for the week.
Coaching and training new or existing employees.
Assistant Manager
Kmart
06.2006 - 06.2014
Managing over 50 people by assigning tasks, and increasing sales plan.
Executing projects on a daily basis to keep up with the store standards.
Start the Onboarding process for new employees, ensuring they are properly integrated into the company.
Creating and managing employee schedules, coordinating interviews, managing time-off requests, and ensuring compliance with labor laws and company policies.
Ensuring the business is secured, handling financial transactions, and preparing for the next day's opening.
Managing staff, addressing customer needs, and maintaining a safe and organization.
Reservation Associate
Hilton Hotel & Resorts
09.2007 - 09.2008
Welcoming and assisting guests
Greeting guests warmly upon arrival.
Handling check-in and check-out procedures, including verifying bookings, assigning rooms, and processing payments.
Assisting guests with luggage handling and transportation arrangements.
Providing information about the hotel's amenities, services, and policies.
Education
Some College - Business Administration
Monroe College
Bronx, New York
01.2011
Skills
Customer service
Sales presentations
Effective selling techniques
Sales strategy development
Goals and performance
Sales coaching
Hobbies and Interests
I enjoy sport, traveling, listening to music and sharing a great meal with friends.