Crystal Peter
Lakeland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
11
11
years of professional experience
Work History
Clinical Intake Coordinator
Hiregy
03.2024 - Current
- Support team members in their tasks, contributing to overall team success.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Received and reviewed incoming documents and materials.
- Contributed to the achievement of department goals through consistent high-quality work.
Dental Assistant
Children and Teen dental
07.2022 - 02.2024
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on proper oral hygiene techniques and habits.
Claims Representative
Sedgwick
07.2020 - 06.2022
- Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
- Handled customer inquiries regarding insurance policy coverage details and payment status updates.
- Reviewed and verified claim information to ensure accuracy of data and compliance with established policies.
Collections Agent
GC Services
08.2014 - 06.2017
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Contacted customers and explained debt management to encourage timely debt payments.
- Processed payments through various methods such as credit cards, online banking and cash transactions.
- Monitored accounts to identify overdue payments and pursue timely remedies.
Education
Diploma - Dental Assisting
Alteirus Career College
02-2020
High School Diploma -
Kathleen Senior High School
Lakeland, FL05-2014
Skills
- Equipment Sterilization
- Clinical Support
- Patient Services
- Disinfecting Rooms and Equipment
- Patient Schedule Management
- Knowledgeable in Dentrix
- Appointment Scheduling
Timeline
Clinical Intake Coordinator
Hiregy
03.2024 - Current
Dental Assistant
Children and Teen dental
07.2022 - 02.2024
Claims Representative
Sedgwick
07.2020 - 06.2022
Collections Agent
GC Services
08.2014 - 06.2017
High School Diploma -
Kathleen Senior High School
Diploma - Dental Assisting
Alteirus Career College
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