Experienced with proposal writing, project management, and client relationship building. Utilizes strategic thinking and attention to detail to create compelling proposals that win business. Knowledge of industry standards and best practices ensures delivery of top-notch proposals.
Hi, I’m
Crystal Marie Pizarro
Charlotte
Summary
Overview
11
years of professional experience
Work History
Roy's Contractors Inc.
Proposal Specialist
09.2022 - Current
Job overview
- Enhanced proposal quality by developing and implementing standardized templates and guidelines for consistent presentation.
- Contributed to the development of a comprehensive proposal tracking system, enabling efficient monitoring of submission statuses and outcomes.
- Spearheaded efforts to continually refine and improve proposal processes, resulting in increased efficiency and quality across the team.
- Developed persuasive executive summaries that effectively communicated key benefits and differentiators to decisionmakers.
Camden
Leasing Consultant
06.2021 - 09.2022
Job overview
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Cabo’s Mexican Cuisine & Cantina
Server
05.2018 - 06.2021
Job overview
- Responsible for taking customer orders
- Making sure every customer is 100% satisfied with the service, food, and beverages
- I am responsible for assisting customers on their food and beverage selections
- Making sure I help my team members out with anything I can assist them with
- Provide excellent customer service to make sure every customer is well taken care of
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
South Charlotte General and Vascular Surgery
Receptionist
04.2015 - 07.2016
Job overview
- Called different health insurance companies to make sure the patient is covered for medication, surgeries, etc
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
AT&T
Sales representative
11.2014 - 05.2015
Job overview
- Make every customer that walks into the store leave as a satisfied customer
- Helping customers pay their bills and offer them a better and much easier solution to pay their phone bills from home
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Ben & Jerry’s
Scooper
03.2014 - 11.2014
Job overview
- Customer service
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Mastered the art of scoop sizing, delivering consistent portions each time for maximum customer satisfaction.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
Roy’s contractors Inc.
Assistant
10.2013 - 03.2014
Job overview
- Organizing proposals and invoices
- Basic accounting
- Customer service
- Network marketing
- Collecting payments
- Making appointments for work orders
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
Education
University of PhoenixCharlotte, NC
Associates Degree
01.2015
University Overview
Olympic High SchoolCharlotte, NC
High School diploma
01.2013
University Overview
Skills
- Bilingual Spanish/English
- Math skills
- Computer skills
- Microsoft word
- 80-100 WPM
- Microsoft office
- Excellent communication
- Deadline oriented
- Team leadership
- Sales support
- Decision-making
- Pricing strategy
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 3 in the development of Wood siding project for Camden Fairview.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
4-day work weekFlexible work hoursPaid time off401k matchWork from home optionPaid sick leaveHealthcare benefitsTimeline
Proposal Specialist
Roy's Contractors Inc.
09.2022 - Current
Leasing Consultant
Camden
06.2021 - 09.2022
Server
Cabo’s Mexican Cuisine & Cantina
05.2018 - 06.2021
Receptionist
South Charlotte General and Vascular Surgery
04.2015 - 07.2016
Sales representative
AT&T
11.2014 - 05.2015
Scooper
Ben & Jerry’s
03.2014 - 11.2014
Assistant
Roy’s contractors Inc.
10.2013 - 03.2014
Olympic High School
High School diploma
University of Phoenix
Associates Degree
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