CRYSTAL POTENCIANO
Las Vegas,NV
Summary
Healthcare professional with solid foundation in medical screening and patient care. Skilled in identifying health concerns and ensuring compliance with health standards. A collaborative team player who adapts to changing needs and delivers reliable results. Known for thorough attention to detail and strong communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Screener
CSL Plasma
2024.08 - 2025.05
- Conducted thorough health screenings to assess donor eligibility and ensure safety compliance.
- Maintained accurate records of donor information in electronic systems.
- Collaborated with medical staff to manage donor flow and enhance operational efficiency.
- Trained new team members on screening protocols and safety procedures.
Pawn Broker
EZCORP, Inc.
2019.01 - 2020.10
- Evaluated asset values to determine competitive loan offers for customers.
- Managed inventory control processes to optimize stock levels and reduce losses.
- Conducted market research to adjust pricing strategies based on current trends and demand.
- Made loans on Type items after closely inspecting item values, collecting payments or tangible property as collateral.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
Shift Leader
Verizon
2016.11 - 2018.04
- Customer service, sale, inventory, cleaning, trouble shutting phone, activating
Shift Lead
Blizz Frozen Yogurt
2013.09 - 2016.12
- Cashier, Prep, Cook, inventory
Ticket Agent
El Paso Los Angeles Limosinas
2013.01 - 2014.12
- Sealing tickers, making reservations, answering phone calls
Education
High School Diploma - na
Sierra Nevada JobCorps
Reno, NV01.2012
Business in Office Administration
Sierra Nevada College
Reno, NV01.2012
Skills
- Operate office multi-line telephone to answer, screen and forward calls, provide information, take messages and schedule appointments
- Receive payments and record receipts for services
- Maintain petty cash box and records including reconciliation and proof
- Bilingual: English and Spanish
- Merchandising
- Microsoft Access
- Computer Skills
- Shift Management
- Store Management Experience
- Pricing
- Sales
- Microsoft Powerpoint
- Computer literacy
- Spanish
- English
- Cash handling
- Assistant Manager Experience
- Time Management
- POS
- Microsoft Windows
Certification
- Business Administration
- December 2011 to Present
- Microsoft Office Power Point 2007 12/11
- Microsoft Office Word 2007 12/11
- Microsoft Office Excel 2007 12/11
- Microsoft Office Access 2007 12/11
- Microsoft Office Out Look 2007 12/11
- Internet & Computing cor Certification (IC3)Global Stadard 3 12/11
LANGUAGES
Spanish - Fluent
Timeline
Medical Screener
CSL Plasma
2024.08 - 2025.05
Pawn Broker
EZCORP, Inc.
2019.01 - 2020.10
Shift Leader
Verizon
2016.11 - 2018.04
Shift Lead
Blizz Frozen Yogurt
2013.09 - 2016.12
Ticket Agent
El Paso Los Angeles Limosinas
2013.01 - 2014.12
High School Diploma - na
Sierra Nevada JobCorps
Business in Office Administration
Sierra Nevada College