Crystal Prince
Columbus,OH
Summary
Dynamic Program Supervisor with extensive experience at Sevita Health, excelling in staff development and team leadership. Proven track record in enhancing service quality through effective performance assessment and budget management. Adept at fostering community partnerships and implementing training programs that promote independence and health for clients. Certified in Medication, CPR and AED, with strong communication skills.
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
17
17
years of professional experience
Work History
Program Supervisor
Sevita Health
Columbus, OH
10.2019 - Current
- Supervised direct support staff to deliver person-centered services aligned with individual service plans.
- Monitored documentation and incident reporting for accuracy, completeness, and compliance with care standards.
- Coordinated staff schedules, coverage, and daily operations to maintain consistent program support.
- Trained team members on behavioral support plans, safety procedures, and service expectations.
- Communicated with families, guardians, and interdisciplinary teams to resolve concerns and support continuity of care.
- Reviewed client needs and adjusted supports to promote health, independence, and community integration.
Program Supervisor
ResCare
Evansville, IN
09.2009 - 04.2017
- Audited program records and corrective actions to strengthen compliance with internal policies and regulatory requirements.
- Mentored staff through performance feedback, coaching, and ongoing development to improve service quality.
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Assisted with community resources for healthcare and mental health.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Developed strong relationships with community partners to secure resources and support for various programs.
- Managed program budget responsibly, allocating funds appropriately to ensure the success of all initiatives.
Education
Associate of Arts - Criminal Justice
Cincinnati State Technical And Community College
Cincinnati, OH06-1998
GED -
CinCinnati Job Corps
Cincinnati, OH09-1988
Skills
- Staff development
- Document organization
- Team leadership in operations
- Performance assessment
- Team management
- Effective budget monitoring
- Developing efficient schedules
- Volunteer coordination
- Promotional strategy development
- Network development
- Effective interviewing skills
- Certified in CPR and AED
- Public outreach initiatives
- Strong verbal communication
- Long-term planning
- Consistent performance
Timeline
Program Supervisor
Sevita Health
10.2019 - Current
Program Supervisor
ResCare
09.2009 - 04.2017
Associate of Arts - Criminal Justice
Cincinnati State Technical And Community College
GED -
CinCinnati Job Corps