Summary
Overview
Work History
Education
Skills
Timeline
Generic
Crystal Resnover

Crystal Resnover

Supervisor
Indianapolis,IN

Summary

Dedicated Janitorial Services Supervisor focused on maximizing team efficiency and skill with direct leadership and training strategies. Knowledgeable about safe chemical handling and cleaning techniques. Operates with clear standards for quality and performance.

Dependable Janitorial Supervisor with broad experience in managing cleaning and maintenance teams. Comfortable with planning schedules, overseeing staff performance and ensuring cleanliness standards are met to client satisfaction. Strengths include communication skills, problem-solving abilities and knowledge of health and safety regulations. Previously impacted work environments by improving efficiency through effective supervision and team training.

Overview

10
10
years of professional experience

Work History

Janitorial Supervisor

SBM Management
St Louis, Missouri
02.2024 - 08.2024

I covered 4 sites and 10/12 employees

Monthly Inventory

Weekly Audits

  • Recruited, trained, and supervised janitorial staff to ensure job duties were completed efficiently.

  • Developed a system for tracking inventory of cleaning supplies and equipment.
  • Monitored work performance of janitors to ensure adherence to safety regulations.
  • Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
  • Established schedules and assigned tasks to janitors based on workloads and priorities.
  • Resolved customer complaints related to cleanliness or maintenance issues promptly.

Janitorial/Night Shift Supervisor

ISS Facility Services
Indianapolis
10.2020 - 02.2024
  • Overseed the night shift operations and ensure safe working environment for all personnel.
  • Ensured compliance with safety regulations, company policies and procedures.
  • Conducted regular staff meetings to discuss issues related to performance, safety and productivity.
  • Monitored employee attendance, tardiness and overtime hours.
  • Maintained accurate records of time cards, payroll information and other relevant documents.

Janitorial Worker

ServiceMaster
Indianapolis
07.2015 - 11.2018
  • Sweep, mop, and buff floors in all areas of the building.
  • Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
  • Empty trash cans and replace liners as needed.
  • Dust furniture and wipe down surfaces throughout the facility.
  • Vacuum carpets in offices, hallways, lobbies, stairwells.
  • Maintain janitorial closets in a neat and organized manner.
  • Restock supplies such as toilet paper, paper towels, soap dispensers.

Cashier Helper

Churches Chicken
Indianapolis
07.2015 - 03.2016
  • Greeted customers in a friendly and professional manner.
  • Assisted cashiers with transactions, restocking shelves, and bagging items.
  • Cleaned and maintained the checkout area to ensure neatness and organization.
  • Verified prices of items using price look-up codes and scanners.
  • Processed payments including credit cards, checks, gift cards, coupons.
  • Balanced register drawers at the end of each shift.
  • Provided excellent customer service while ringing up purchases quickly and accurately.
  • Ensured that all safety procedures were followed correctly during cash handling operations.

Assembly Line Worker

UPS
Indianapolis, IN
10.2014 - 06.2015
  • Assembled components of a variety of products, adhering to production specifications.
  • Monitored assembly line operations and identified any issues or problems that arose.
  • Inspected finished products for quality assurance purposes.
  • Maintained accurate records of product counts and materials used during assemblies.
  • Ensured work areas were kept clean and organized at all times.
  • Collaborated with other departments to ensure smooth production process flow.
  • Loaded raw materials into machines for processing according to instructions provided by supervisors.

Education

GED -

Flanker House Higher Learning
Indianapolis, IN
05-2008

Skills

  • Janitorial process improvement
  • Supervisory Experience
  • Team Management
  • Waste disposal
  • Work Scheduling
  • Chemical Handling
  • Task Delegation
  • Stock Planning
  • Problem-Solving
  • Performance Assessment
  • Complaints Handling
  • Conflict Resolution
  • Standards Compliance
  • Policy Enforcement
  • Facilities Inspection
  • Equipment Maintenance
  • Work Inspection
  • Clear Communication
  • Employee Work Scheduling

Timeline

Janitorial Supervisor

SBM Management
02.2024 - 08.2024

Janitorial/Night Shift Supervisor

ISS Facility Services
10.2020 - 02.2024

Janitorial Worker

ServiceMaster
07.2015 - 11.2018

Cashier Helper

Churches Chicken
07.2015 - 03.2016

Assembly Line Worker

UPS
10.2014 - 06.2015

GED -

Flanker House Higher Learning
Crystal ResnoverSupervisor