Highly-motivated employee with desire to take on new challenges. Strong work ethic and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills. Meeting company needs consistently with the ability to work under pressure and adapt to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Janitorial Supervisor
Michelle's Cleaning Solutions
Asheville, North Carolina
02.2018 - 09.2024
Assigning tasks, monitoring work, and ensuring that tasks are complete
Teaching new and current employees how to use cleaning equipment and chemicals safely, and how to follow proper custodial procedures
Reviewing the quality of work and writing performance evaluations
Ensuring that cleaning equipment is well-maintained and safe to use
Creating and adjusting work schedules to cover absences
Creating, updating, and evaluating work standards and procedures
Keeping track of personnel, time, and vacation/holiday records
Making sure that the work complies with departmental or campus policies
Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
Provided guidance and support to janitors regarding their work assignments.
Ensured all janitorial staff had the proper tools and materials needed for their jobs.
Provided ongoing training for new hires on policies, procedures, and safety protocols.
Responded quickly to emergency situations such as floods or fires when necessary.
Performed routine maintenance checks on equipment used by janitors such as mops, vacuums.
Worked closely with management team to ensure that budget goals were met while still providing excellent service.
Warehouse Picker
Rudy Furniture Outlet
Asheville, NC
11.2008 - 11.2017
Loaded and unloaded goods from trucks using forklifts and pallet jacks.
Organized stockroom shelves to ensure efficient storage of products.
Picked items for customer orders according to order slips or verbal instructions.
Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.
Inspected incoming shipments for damage or discrepancies between the packing list and actual inventory received.
Performed regular cycle counts to verify physical inventory count with system records.
Ensured that all safety procedures were followed while operating machinery.
Followed established procedures for receiving, storing, rotating, picking and shipping merchandise.
Reported any damaged goods or errors in paperwork immediately to supervisor.
Collaborated with team members on projects as needed.
Pulled merchandise to fulfill orders to specification.
Assembled customer orders from stock and placed orders on pallets for shipping department.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Facility Maintenance Worker
Mariott Hotel @ Residence Inn
Asheville, NC
05.2001 - 11.2008
Checked and adjusted thermostats, humidistats, and pressure switches to ensure proper functioning of HVAC systems.
Inspected buildings' structures to determine the need for repairs or renovations.
Cleaned and maintained all equipment used in facility maintenance operations.
Repaired broken windows, doors, walls, roofs, and other building components.
Maintained records of preventive maintenance procedures performed on machines and equipment.
Replaced air filters for air conditioning units regularly according to schedule.
Painted interior and exterior surfaces of buildings using brushes or sprayers.
Fixed structural defects such as cracks in walls or ceilings using plaster or cement mix.
Used ladders or scaffolding to access hard-to-reach areas during maintenance tasks.
Implemented troubleshooting techniques to resolve issue.
Ordered parts, supplies or equipment from catalogs or suppliers.
Delivery Driver
Furniture Rentals Service
Asheville, NC
09.1997 - 07.2001
Received daily delivery instructions and route assignments from dispatch.
Ensured accurate completion of all paperwork associated with deliveries.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Verified accuracy of items loaded onto truck against shipping documents.
Adhered to all applicable traffic laws while driving delivery vehicle.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Provided excellent customer service by answering inquiries about products or services being delivered.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Monitored fuel level throughout shift and refueled when necessary.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Handled merchandise in accordance with product handling standards.