CRYSTAL RIDGWAY BENNETT
West Monroe,USA
Summary
Dedicated dental professional with a proven history of excellence in patient care and operational management at Southern Roots Dental. Expertise in patient education and complex scheduling consistently enhances patient satisfaction and loyalty. Proficient in utilizing business software to streamline office operations, fostering a collaborative team environment that drives efficiency and productivity. Committed to delivering high-quality dental services while ensuring a positive experience for every patient.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Expanded Duties Dental Assistant
Southern Roots Dental
Monroe, LA
07.2020 - Current
- Facilitated dental procedures by assisting dentists, prioritizing patient comfort and safety.
- Instructed patients on effective oral hygiene practices and comprehensive post-treatment care protocols.
- Streamlined employee onboarding process by establishing a structured integration framework for new hires.
- Oversaw employee PTO requests, ensuring precise record-keeping and adherence to company policies.
- Executed payroll processing with precision and punctuality, ensuring compliance with company policies.
- Oversaw office inventory management and supply procurement to ensure optimal stock levels.
Treatment Coordinator
Peach Tree Dental
Monroe, LA
10.2018 - 07.2020
- Coordinated patient scheduling and treatment plans to optimize office workflow.
- Managed insurance verification processes to ensure timely patient care access.
Certified Dental Assistant Instructor
Louisiana Dental Institute
Monroe, LA
09.2017 - 07.2020
- Designed and implemented live clinical training programs for students, focusing on skills necessary for successful job placement after course completion.
- Conducted lectures on public health stress management and worksite health promotion, enhancing student comprehension and participation.
Expanded Duty Dental Assistant
Peach Tree Dental
Monroe, LA
04.2011 - 07.2020
- Conducted regular assessments and coordinated orders of dental supplies for five offices, guaranteeing sufficient stock availability.
- Engaged with senior staff to identify and resolve conflicts, optimizing daily operations.
- Assisted in patient management, ensuring comfort and clarity during procedures.
Dental Assistant
Dr. Samuel Bret Sanders
Monroe, LA
03.2009 - 04.2011
- Executed chair-side responsibilities for general dentistry, endodontic procedures, and oral surgery.
- Executed processing and mounting of x-ray films to enhance diagnostic accuracy.
- Organized patient appointment scheduling and verified insurance details to enhance office efficiency.
- Developed precise dental impressions to support the fabrication of crowns, bridges, and other dental prosthetics.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Education
Bachelor of Science - Dental Hygiene
University of Louisiana At Monroe
Monroe, LA05-2026
Minor of Psychology - Industrial And Organizational Psychology
Louisiana Tech University
Ruston, LAAssociate of Science - Behavioral Sciences
Brigham Young University Idaho
Rexburg, ID06-1998
Skills
- Effective written communication skills
- Original concept development
- Patient care excellence
- Proficient in Dentrix and Eaglesoft
- Skilled in diplomatic dialogue
- Proficient in conflict management
Certification
- Expanded Duty Dental Assistant (includes current CPR & Medcom x-ray certifications)
- Louisiana State Certified instructor at Louisiana Dental Institute
Languages
Spanish
Limited Working
Timeline
Expanded Duties Dental Assistant
Southern Roots Dental
07.2020 - Current
Treatment Coordinator
Peach Tree Dental
10.2018 - 07.2020
Certified Dental Assistant Instructor
Louisiana Dental Institute
09.2017 - 07.2020
Expanded Duty Dental Assistant
Peach Tree Dental
04.2011 - 07.2020
Dental Assistant
Dr. Samuel Bret Sanders
03.2009 - 04.2011
Bachelor of Science - Dental Hygiene
University of Louisiana At Monroe
Minor of Psychology - Industrial And Organizational Psychology
Louisiana Tech University
Associate of Science - Behavioral Sciences
Brigham Young University Idaho