Crystal Rios
Toppenish
Summary
Motivated bilingual professional with versatile experience in sales and customer service. Known for strong multitasking and teamwork abilities, contributing to increased sales and customer loyalty. Experienced in fast-paced environments and adaptable to last-minute changes. Thriving under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Sales Associate
AT&T Prime Communications
Yakima
05.2024 - 12.2025
- Provided technical support for device setup and troubleshooting.
- Maintained knowledge of current promotions and product offerings.
- Educated customers on device features and accessories for optimal use.
- Handled customer inquiries and resolved issues promptly and professionally.
- Handled customer complaints in a professional manner.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Associate
US Cellular Wireless
Zillah
12.2023 - 04.2024
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Archived monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Engaged with customers to build rapport and loyalty.
Barista
Cruisin Coffee
Yakima
06.2022 - 12.2023
- Increased repeat business by providing exceptional customer service and building rapport with customers.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled the line and crowd with quick, efficient service.
- Assisted in inventory management to maintain adequate stock levels, and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Followed health, safety and sanitation guidelines to pass state inspections.
Produce Manager
Leprekon Harvest Foods
Zillah
08.2018 - 12.2023
- Enhanced customer satisfaction through attentive service and consistent rotation of high-quality products.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Collaborated with suppliers to ensure timely deliveries, maintaining a well-stocked produce section.
- Developed eye-catching displays and promotions to increase sales and drive customers' interest in new products.
- Established strong relationships with vendors, securing favorable pricing, and exclusive deals on premium products.
- Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
Education
High School Diploma -
Toppenish High School
Toppenish, WA06-2020
Skills
- Sales strategies
- Troubleshooting support
- Inventory management
- Customer relationship management
- Teamwork and collaboration
- Excellent communication
- Multitasking
- Store organization
- Problem solving
- Handing cash accuracy
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Sales Associate
AT&T Prime Communications
05.2024 - 12.2025
Sales Associate
US Cellular Wireless
12.2023 - 04.2024
Barista
Cruisin Coffee
06.2022 - 12.2023
Produce Manager
Leprekon Harvest Foods
08.2018 - 12.2023
High School Diploma -
Toppenish High School