Dylan Kierstead
chippewa falls,Wisconsin
Summary
Diligent project manager with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
10
10
years of professional experience
Work History
Sales Associate
Eau claire scheels
Eau Claire, WI
01.2025 - Current
- Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Maintained a clean and organized work environment to enhance the shopping experience for customers
Laborer/Assistant Project Manager
Sub Contracting
Eau Claire, WI
05.2023 - Current
- Operated heavy machinery to complete construction tasks efficiently and safely.
- Assisted in site preparation, including excavation and material handling, ensuring compliance with safety protocols.
- Collaborated with team members to execute project plans, maintaining workflow consistency and quality standards.
- Conducted routine maintenance on tools and equipment to minimize downtime and ensure operational reliability.
- Implemented process improvements that increased productivity during project execution phases.
- Oversaw daily operations on-site, coordinating activities among crew members to meet project deadlines effectively.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
- Inspected tools and equipment to maintain safety and efficiency.
- Operated forklifts and boom lifts to complete various tasks.
- Helped with erecting scaffolding and ladders.
- Worked on sites, installing roofs and other exterior components.
- Helped with door and window installations.
- Installed drywall, siding and other structural components.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Coordinated project schedules, ensuring alignment with stakeholder expectations and resource availability.
- Assisted in developing project plans, outlining milestones and deliverables for team accountability.
- Streamlined communication between cross-functional teams, enhancing collaboration and information flow.
- Monitored project progress, identifying risks and implementing mitigation strategies to maintain timelines.
- Developed comprehensive documentation for project procedures, improving knowledge sharing among team members.
- Supported budget management efforts by tracking expenditures and forecasting future financial needs accurately.
- Mentored junior staff on project management best practices, fostering professional growth within the team.
- Planned, monitored and analyzed project costs to meet financial goals.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Developed and maintained project documentation for reliable records.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
- Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
- Monitored and tracked project metrics and collected data to share with project members.
- Documented project progress to fulfill project requirements and establish traceability.
- Aided in achieving project objectives through diligent monitoring of timelines, milestones, and deliverables.
- Played a key role in resolving conflicts between team members or stakeholders that could potentially delay projects or increase costs.
- Enhanced team collaboration through regular meetings, clear communication, and shared goalsetting.
- Generated weekly and monthly status reports for helpful progress tracking.
- Played an integral role in the development and implementation of project quality assurance measures, resulting in improved outcomes and greater client satisfaction.
- Assisted in the change order process by reviewing requests for changes to specifications or budgetary allowances before submitting them for approval.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Maintained a safe working environment by enforcing compliance with safety standards, protocols, and regulations at all times.
- Strengthened relationships with vendors to secure favorable pricing on supplies while ensuring high-quality products were consistently delivered on time.
- Partnered with project team members to identify and quickly address problems.
- Negotiated contracts and agreements with vendors for constructive supplier relations.
- Minimized disruptions during construction projects by closely coordinating site logistics such as materials delivery, equipment storage, and personnel access.
- Identified and resolved risks to minimize project disruption.
- Reduced project costs with effective budget management and resource allocation strategies.
- Fostered positive team environment, addressing conflicts and encouraging collaboration.
- Improved client satisfaction with regular updates and proactive communication.
- Ensured project compliance with industry standards and regulations, mitigating potential legal issues.
- Increased project transparency, providing stakeholders with comprehensive progress reports.
- Coordinated with cross-functional teams to ensure project milestones were met on time.
- Conducted detailed project analyses to identify improvement opportunities and implement corrective actions.
- Facilitated team meetings to ensure alignment on project goals and responsibilities.
- Enhanced project outcomes by meticulously tracking progress and resolving issues promptly.
- Developed comprehensive project reports, providing insights into progress, challenges, and achievements.
- Cultivated strong relationships with clients and team members, promoting culture of open communication and trust.
- Enhanced team performance with targeted training sessions based on skill gaps identified.
- Identified project risks through thorough analysis, implementing strategies to mitigate potential impacts.
- Negotiated with vendors for better terms, contributing to budget optimization.
- Streamlined project documentation, leading to improved team collaboration and efficiency.
- Achieved project objectives by effectively managing resources and schedules.
- Reduced project costs by identifying and implementing more efficient work processes.
- Implemented risk management strategies to minimize project delays and cost overruns.
- Streamlined communication channels between project stakeholders, enhancing project coordination.
- Improved project delivery with adoption of agile methodologies, leading to more adaptive and responsive processes.
- Led development of project plans, achieving milestones through strategic planning and organization.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and implemented project plans and budgets to ensure successful execution.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress, and technical problems.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Facilitated workshops to collect project requirements and user feedback.
Landscaper
Collins custom landscaping
Hayward, WI
04.2020 - Current
- I am a landscaper doing mainly hardscaping work which includes building retaining walls, patios, fire pits, etc.
Model
Huk
Cook, MN
09.2021 - 09.2021
- I did a week long photo/ video shoot for huk fishing apparel, wearing the entire fall line and doing shoots of fishing/ lifestyle related shoots
Cashier
Scheels Sports
Eau Claire, WI
02.2019 - 03.2020
- I was a cashier for over a year as-well as working in the fishing department on occasion and helping with customer service desk on orders including reception
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
Pit boy
Eau claire rod and gun club
Eau Claire, WI
08.2016 - 10.2019
- I started this job as a scorer for the people that would shoot trap then being promoted to a pit boy filling the trap houses with clay pigeons when they would get low during league shoots
Education
Business management in Business
Adrian College
Adrian, MI04-2021
Skills
- Retail math
- Stocking
- Basic math
- Cash register
- Construction
- Hardscape
- Lawn Care
- Product demos
- Customer service
- Carpentry
- Communication skills
- Retail sales
- Sales
- Snow Plowing
- Cash handling
- Tree Trimming
- Landscape Maintenance
- Framing houses
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Money handling
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Client service
- Conflict resolution
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- POS system operation
- Meeting deadlines
- Upselling
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Cleaning techniques
- Guest relations
- Payment processing
- Strategic planning
- Inventory tracking
- Sales development
- Building rapport
- Inventory control
- Policy and procedure adherence
- Merchandise display
- Product recommendations
- Order processing
- Sales goals attainment
- Display setup
- Brand promotion
- Point of sale operation
- Negotiation tactics
- Relationship selling
- Product promotions
- Business development
- Persuasion techniques
- Sales trends
- Promotional support
- Shipment processing
- Cold calling
- Product demonstrations
- Sales forecasting
- Dispute mediation
- Contract preparation
- Client account management
- Money transfer systems
- Dining area maintenance
- Sales pipeline management
- Friendly and outgoing
- Verbal and written communication
- Customer engagement
- Client retention strategies
- Task prioritization
- Merchandising
- Upselling and cross selling
- Feedback implementation
- Financial records oversight
- Energetic self-starter
- Price quote preparation
- Exchange coordination
- Hospitality and accommodation
- B2B sales and customer service
- Calm demeanor
- Service oriented
- Reading comprehension skills
- Product guidance
- Positive and professional
- Excellent communication skills
- Exceeds sales goals
- Lead database management
Timeline
Sales Associate
Eau claire scheels
01.2025 - Current
Laborer/Assistant Project Manager
Sub Contracting
05.2023 - Current
Model
Huk
09.2021 - 09.2021
Landscaper
Collins custom landscaping
04.2020 - Current
Cashier
Scheels Sports
02.2019 - 03.2020
Pit boy
Eau claire rod and gun club
08.2016 - 10.2019
Business management in Business
Adrian College
Awards
Acedemic Allstate, April 2019, I was academic all state and all conference for high school golf