Crystal Robertson
Fort Payne,AL
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
17
17
years of professional experience
Work History
Logistics Specialist
Army National Guard
Fort Collins, CO
10.2025 - Current
- Manage the receipt, storage, inventory, accountability, and distribution of ammunition and explosive materials in accordance with military safety regulations and procedures.
- Conduct inventory management using computerized logistics systems to maintain accurate stock records and ensure accountability of high-value assets.
- Perform quality assurance inspections, reconcile inventory discrepancies, and prepare detailed documentation and reports.
- Coordinate transportation, shipping, receiving, and issue of ammunition while maintaining compliance with federal and Department of Defense safety standards.
- Cross-trained in ammunition stock control and accounting, including maintaining automated inventory systems, processing supply transactions, and managing warehouse operations.
- Operate material handling equipment, including forklifts and pallet jacks, to safely move and organize inventory.
- Train and mentor junior personnel on safety procedures, inventory accountability, and standard operating procedures.
- Work effectively in high-pressure environments while maintaining accuracy, security, and strict attention to detail.
- Collaborate with leadership and logistics teams to support mission readiness and efficient supply chain operations.
- Army National Guard 89B Ammunition Specialist | Cross-Trained as 89A Ammunition Stock Control & Accounting Specialist
Accounting Coordinator
El Paso County Clerk & Recorder's Office
Colorado Springs, CO
10.2022 - Current
- Provided comprehensive administrative and accounting support across multiple departments, ensuring accuracy and compliance with state and office policies.
- Processed, verified, and reconciled high-volume financial transactions, maintaining precise records and resolving discrepancies promptly.
- Managed documentation workflows, including data entry, record maintenance, and digital filing of motor vehicle and financial records.
- Supported customer inquiries and transactions with professionalism, delivering accurate information and maintaining confidentiality.
- Collaborated with cross-functional teams to streamline operations, enhance efficiency, and meet departmental deadlines.
- Assisted with special projects, audits, and election-related duties, demonstrating adaptability and attention to detail in a fast-paced environment.
Office Manager & Laborer
Mountain Country Landscape
Colorado Springs, CO
01.2017 - 03.2025
- Communicated regularly with customers via phone, email, fax, and in-person to provide quotes, updates, and support.
- Performed daily bookkeeping and entry tasks with accuracy and attention to detail.
- Created quotes, memos, and contracts using Microsoft Word and Excel.
- Scheduled and coordinated multiple crews across several states, ensuring efficient allocation of materials and timely project completion.
- Managed receiving and distribution of materials required for daily field operations.
- Assisted in field construction projects, including building pergolas and other structures.
- Operated power tools safely and effectively; capable of climbing ladders and lifting up to 80 lbs independently.
- Demonstrated strong multitasking skills - able to manage frequent interruptions and resume tasks efficiently.
Document Retrieval Specialist
a360inc
Colorado Springs, CO
03.2021 - 06.2022
- Performed data entry, research, and issue resolution as part of a collaborative team environment to support daily operational goals.
- Ensured timely retrieval and organization of documentation for client reports for mortgages and banking institutions.
- Recognized for consistently achieving a 24-hour turnaround on all required documents.
- Maintained high accuracy and attention to detail when entering and verifying sensitive client and financial data.
- Communicated effectively with internal teams and external partners to resolve discrepancies and ensure report accuracy.
- Utilized multiple software systems and databases to track document progress and manage workload efficiently.
- Prioritized tasks in a fast-paced environment to meet tight deadlines and client expectations.
- Assisted in streamlining processes to improve document retrieval times and overall workflow efficiency.
- Demonstrated reliability and accountability by consistently meeting performance metrics and supporting team goals.
Office Assistant
Service Systems Associates @ Cheyenne Mountain Zoo
Colorado Springs, CO
11.2019 - 03.2020
- Managed daily cash operations, including counting, distributing, and reconciling cash across multiple locations to ensure accuracy and compliance with company procedures.
- Prepared and submitted detailed daily and weekly cash flow reports, identifying trends and variances to assist management with financial forecasting.
- Performed precise data entry and maintained accurate financial and personnel records in internal systems.
- Supported HR functions by completing onboarding paperwork, conducting orientation sessions for new hires, and coordinating with management on hiring decisions.
- Processed employee terminations in compliance with company policies, ensuring proper documentation and confidentiality.
- Trained new team members on cash-handling procedures, data entry protocols, and internal systems to ensure consistency and efficiency.
- Collaborated with other departments to resolve discrepancies and streamline cash management processes.
- Volunteered for and successfully completed special projects focused on process improvement, reporting accuracy, and workflow optimization.
- Assisted management with scheduling, timekeeping, and internal audits as needed.
- Maintained a high level of confidentiality, accuracy, and professionalism in all tasks.
Homemaker
Home
Honolulu, HI
08.2009 - 01.2017
- As a dedicated military spouse and full-time parent, I managed all aspects of household operations and family life during extended deployments and training periods. This experience strengthened my abilities in organization, communication, and leadership while fostering adaptability and resilience in dynamic.
- Coordinated household logistics, scheduling, and daily routines for a busy family.
- Developed and maintained family budgets, ensuring financial stability and resource management.
- Adapted quickly to changing environments and responsibilities due to military life demands.
- Balanced multiple priorities while maintaining a calm and solution-oriented approach.
- Strengthened interpersonal communication, negotiation, and conflict resolution skills.
- Led with empathy, patience, and strong organizational discipline.
Education
Business Administration - None
Pikes Peak State College
Colorado Springs, COHigh school diploma or GED - undefined
Rancho Cotate High School
Rohnert Park, CA05.2002
Skills
- Logistics & Supply Chain
- Inventory Management
- Warehouse Operations
- Asset Accountability
- Shipping & Receiving
- Data Entry (11 years)
- Inventory Control
- Quality Assurance
- Microsoft Office
- Administrative Support
- Team Leadership
- Attention to Detail
Timeline
Logistics Specialist
Army National Guard
10.2025 - Current
Accounting Coordinator
El Paso County Clerk & Recorder's Office
10.2022 - Current
Document Retrieval Specialist
a360inc
03.2021 - 06.2022
Office Assistant
Service Systems Associates @ Cheyenne Mountain Zoo
11.2019 - 03.2020
Office Manager & Laborer
Mountain Country Landscape
01.2017 - 03.2025
Homemaker
Home
08.2009 - 01.2017
High school diploma or GED - undefined
Rancho Cotate High School
Business Administration - None
Pikes Peak State College
Additional Information
Authorized to work in the US for any employer