Hi, I’m
Crystal Rodgers
Kannapolis,NC
Overview
8
years of professional experience
Work History
SPARC Services & ProgramsCharlotte, NC
CADC-I/ Peer Support Team Lead/ Qualified Professional
06.2025 - Current
Job overview
- Resolved conflicts within the team by facilitating open dialogue and promoting a positive work environment
- Served as a liaison between upper management and the team, effectively communicating goals, objectives, and expectations
- Led regular meetings with the team to discuss progress updates, address challenges, and provide guidance on project priorities
- Developed strong relationships with clients through effective communication and exceptional customer service skills
- Ensured compliance with company policies, procedures, safety regulations at all times
- Cultivated a positive work culture that encouraged teamwork, creativity, innovation among employees
SPARC Services & ProgramsCharlotte, NC
Certified Peer Support Specialist/ CST with TCLI Housing Program
06.2022 - 06.2025
Job overview
- CPSS/TCLI service line duties include meeting the needs of SPARC Services participants within the housing program.
- CPSS/ TCLI models appropriate ADL skills to allow peers an opportunity to learn and live successfully within their housing.
- CPSS/ TCLI works closely with care managers at Alliance Health, the MCO, to ensure housing needs are met which can include lease signing, communication with payee, to ensure rent is paid in a timely manner, and maintenance concerns reported to landlords.
- CPSS/ TCLI assists with obtaining yearly consents and assessments to better help meet participants needs.
Second Chances Comprehensive ServicesCharlotte, NC
Certified Peer Support Specialist
09.2023 - 06.2024
Job overview
- Certified Peer Support works with consumers within the community to help facilitate goals set as they are assessed for services with Second Chances.
- Certified Peer Support helps clients find available resources for housing assistance, food referrals and crisis assistance.
- Certified Peer Support works with clients to encourage, model and develop healthy coping skills.
Monarch Healthcare ManagementCharlotte, NC
Peer Bridger
02.2023 - 09.2023
Job overview
- Certified Peer Support Specialist follows up with clients, after hospitalization, to facilitate needs into services with Monarch.
- Certified Peer Support Specialist duties include scheduling Comprehensive Clinical Assessment with clinicians, assisting client in obtaining shelter, and seeking any other resources needed once discharged from the hospital such as follow-up appointments or setting up Medicaid transportation.
Clinicians of MecklenburgCharlotte, NC
Certified Peer Support Specialist
10.2022 - 04.2023
Job overview
- CPSS responsible for timely documentation of effectiveness after interventions with clients in the community.
- CPSS duties include setting up Medicaid transportation that allows client greater ease in attending appointments and running errands.
- CPSS works closely with clients to find resources in the community to help meet their needs for housing, food, and utilities.
RHA Health ServicesConcord, NC
Behavioral Health CPSS for ACTT
06.2021 - 10.2022
Job overview
- CPSS/ ACTT meets clients in the field to help address their established goals.
- CPSS/ ACTT reports back to team in order to relay relevant information and create a plan to support team members in better understanding clients concerns and resources needed.
- CPSS/ ACTT responsible for leading a peer support group with ACTT clients each week to facilitate peer to peer interactions while encouraging community engagement.
Continuum Care ServicesConcord, NC
Certified Peer Support Specialist
10.2021 - 03.2022
Job overview
- CPSS met with clients to assist in reaching stated goals set on their personal care plan.
- CPSS supports clients as needed to connect to available community resources to enrich their lives within the community and with their natural supports.
Standard Based SolutionsCharlotte, NC
Certified Peer Support Specialist
12.2020 - 11.2021
Job overview
- CPSS worked with peers in various circumstances to engage in planned interventions as peers work towards positive goals to enrich their lives.
- CPSS also helps peers with daily needs and responsibilities to start or continue stability- mentally, physically, and emotionally.
- CPSS services provided were Individual Support Services, Peer Support Services, and Supported Employment Services depending on peer goals.
The Goddard SchoolConcord, NC
Preschool Teacher
07.2017 - 05.2020
Job overview
- Responsible for the care and supervision of preschool children.
- Duties included documentation of daily activities, creating lesson plans weekly using standards set by the state, and maintaining lines of communication with each parent or guardian.
Timeline
CADC-I/ Peer Support Team Lead/ Qualified Professional
SPARC Services & Programs
06.2025 - Current
Certified Peer Support Specialist
Second Chances Comprehensive Services
09.2023 - 06.2024
Peer Bridger
Monarch Healthcare Management
02.2023 - 09.2023
Certified Peer Support Specialist
Clinicians of Mecklenburg
10.2022 - 04.2023
Certified Peer Support Specialist/ CST with TCLI Housing Program
SPARC Services & Programs
06.2022 - 06.2025
Certified Peer Support Specialist
Continuum Care Services
10.2021 - 03.2022
Behavioral Health CPSS for ACTT
RHA Health Services
06.2021 - 10.2022
Certified Peer Support Specialist
Standard Based Solutions
12.2020 - 11.2021
Preschool Teacher
The Goddard School
07.2017 - 05.2020
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